It was the worst experience ever. We had checked in early after getting off the train & they NEVER mentioned it was 24 hour check out- therefore we were expected to check out exactly 24 hours later. We would never have stayed otherwise. We tried to negotiate the time and even were willing to pay for a late check out but it they were charging a full night rate to check out just a few hours later!!!!
During this discussion the desk staff were really aggressive, threatening ( shouting, banging counter) and I felt downright terrified in this hotel!! Never experienced anything like it in all my significant travels in India. After the 'run- in' with the desk staff my husband popped out to get water and soon after housekeeping came banging at the door despite the do-not-disturb sign and that fact we had just checked in and had not requested any service. I really felt it was a move to intimidate me as they would have seen my husband step out.
The bathroom was very run down and shower was a mere drip. All the room are smoking even though they tried to pass them off as 'non smoking'. It was evident that the room we were given was smoking and when we said this. We were told it was non smoking despite there being a very strong smell of smoke and an ashtray in the room. When I pointed this out I was aggressively told by the bell boy that 'All Indian men smoke" while still maintaining it was a non smoking room!!!!!!!
My recommendation is to avoid, avoid avoid.
- Ritz Ahmedabad
- Ritz Hotel Ahmedabad
- Ahmedabad Ritz
