Hello
we can only repeat and underline what fellow travellers said (details below). On top of it, about 400 US$ in cash were stolen out of our luggage as the en-suite safe did not work properly and we had to hide our money in a laundry bag - we clearly had no confidence to leave the money with the highly chaotic reception. We have been travelling in India many times before, and never experienced a theft. At the end of our stay, they also presented us with a faked invoice for drinks (faked signature, and orders we had never made) which we refused to pay. Interestingly, no further attempt was made to claim the money.
Rooms and beach facilities:
Wet walls, incredibly dirty bed-linen, missing towels, no hot water, leaking water-taps and toilet flush, water-kettle disfunctional and not replaced, ensuite safe not working, litter all around. Resort's private beach is dirty, full of litter, not enough armchairs and sun umbrellas.
Service:
Local management and, with few exceptions, staff, are arrogant, idle and lazy. Worst are the "security guides" on the beach. Some examples: Two hours discussions before an umbrella on the beach was installed, five attempts until a taxi arrived.
Food:
Forget it. By the way, the shacks down the beach serve excellent food, and are always full.
Overall:
Serious management issues. This property should be closed down better today than tomorrow. Their own "suggestion book" is full of complaints, but, apparently, they never read it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC