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The RETREAT by Zuri – reviews, photos

Pedda, Salcette 403721, India
Hotel amenities
The RETREAT by Zuri
Ranked #3 of 21 hotels in Salcette
4.0 of 5 stars 197 Reviews
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197 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • Free shuttle(8)
  • White Sands(7)
  • Room service(7)
  • Varca beach(4)
  • Star hotel(3)
  • Swimming pool(3)
  • Great Place(3)
  • Not bad(3)
  • Buffet breakfast(3)
Traveller rating
    74
    82
    25
    10
    6
Only show reviews for Family (61) | Couples (84) | Business (14)
Date Rating
New Delhi, India
Senior Contributor
29 reviews 29 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Good Hotel & Good Service - contrary to all what I read....”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The hotel has some very good features such as the spacious rooms, the architecture of the place, the awesome number of plams in full bloom etc.

The pool is good and the best part is that it is not more than 1.25 mts deep, so infact the adults can easliy lounge in the water and not have to keep aflot or even swim. The kids area was well barricaded and the water was getting filtered, unlike in the other places where the kiddie pool is smelly and the water does not get filtered constantly....

The suite rooms are very spacious, the pull out couch is a very useful feature and can accomodate more than 2 people. Plus, there is a large safe, the main bedroom has a walking storage space for the luggage / storage and it can be used as a changing room etc.

There are 2 bathrooms, 2 TV's and a whole lot of space in the rooms for the kids to move about. Our's was on the ground floor - so it did not really feel like a hotel. The kids were asking if this was our home for the next few days.....

There are very nice large fountains with effect lighting in the evening. The overall greenry is well maintained with staff taking good care of the plantations etc. and at the same time the security is walking all over the property.

There are shuttles that take you to the Zuri White Sands, but the timings are a bit odd. But, the Front office was courteous to accomodate our needs.

Some drawbacks overall: 1) Mini bar in the room was not cooling to the full extent, 2) Amenities in the bathroom are not complete - things are missing in terms of shampoo or moisturizer etc. 3) This property is now sold to Mahindra - so there are some changes but I feel those are suttle, but should have been communicated. 4) The buffet is not geared for Indians - as it is lacking the spice and the Goan flavours that we were hoping for - but none the less it is palatable.

Finally, I would like to thank Shahji in the front office, as he was very helpful and accomodating to my needs. Overall - I feel the property is worth a visit till it is with Zuri....the package rates are also very good...

Room Tip: Choose the ground floor, as it will not feel like a typical hotel. Also - choose the area away from...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“For the price I expected a more luxurious hotel”
4 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

After an hours drive we arrived at this hotel from the airport on the 2nd of Jan 2012. Entered the reception/lobby to be greeted with a disgruntled guest having an argument with the reception staff which became very loud. We were asked to have seat in the lobby with temperatures well above 30 degrees celsius with no air on in the lobby. We waited well over an hour to be checked in. The room were spacious with 2 bathrooms and big living area and the bedroom opens up into a beautiful garden. The staff however could be a little bit more hospitable and a smile on their faces now and then will go a long way in making their guest feel more welcome. The breakfast has a good spread but again the staff could be more friendlier and at least give a smile now and then. They should also top up the buffet more frequently especially during peak occupancy times. The pool, steam room add a nice touch to ones stay at this hotel. The shuttle to the sister hotel makes up for the shortcomings in this hotel, but the frequency of the shuttle should however be increased.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask imraan2 about The RETREAT by Zuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enumclaw, Washington
Top Contributor
65 reviews 65 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Bring your own water, towels esrplugs and toilet paper - for only $400 usd per day!”
3 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

I was looking forward to staying here for months. I have never spent this much on a hotel and thought my money would go much further in India. The front desk staff were aloof and unresponsive. The restaurant staff fantastic. Room service had left items from the guests, like coffee in the coffee cups. Kids screamed through dinner and the tile and solid walls echoed loud enough that my husband and I could not converse. The food was great, though.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Japan
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good stay with decent staffs”
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

I stayed 1 night on Christmas season. Room is clean and has 2 bathrooms. There is a pool but no beach. It was a good stay in Christmas season.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hyderabad
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Mixed review”
3 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

I stayed there for 2 nights. The rooms are big and the space gives a sense of luxury. The room had a balcony and made for some relaxing time with my morning tea. The beach was not close to the hotel ... 1 km walk from the hotel. For the money they charge I could find better locations. The food is very average and I felt it was overpriced on one night, I would rather eat at the shacks. The pool is good but the pool boys are hard to find in the evening.

  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The RETREAT by Zuri

Pedda, Salcette 403721, India
Price range (per night):* INR6,409 - 25,023

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