I left our weeks holiday in March quite disappointed. My expectations were not met for a few reasons.
Our room, a twin, was very close to the works entrance under the kitchen. This provided us with a early morning wake up at about 0630. I complained and was told there were no rooms available, to then find out the hotel was only at 30% occupancy. Poor customer service from the start.
The holiday rep for Thomson was also lacking. The arrivals and departure briefs were long and left me feeling like I was at a school assembly. Surely departure information can simply be put on a notice board rather than forcing you to attend a meeting at 1900 - dinner time - on your last night?
The meal options - all inclusive implies a level of catering all day. The only food options available were main breakfast, lunch, or evening meals. No snacks available out of these times. Ice cream only available at 1600. Anything remotely extravagant was at cost. If felt like full board with booze.
Positives - the buffet was tasty with many options. Service was mostly prompt and friendly. Our room was well maintained and cleaned to a high standard. The animation team worked hard to keep us entertained. The spa was fab and a free massage while checking in is lovely after a flight.
Would we go back?
- Also Known As:
- Intercontinental Taba Heights Hotel
- Intercontinental Taba Heights Hotel Taba
- Intercontinental Taba
- Hotel Intercontinental Taba Heights
- Intercontinental Hotel Taba Heights
- Intercontinental Hotel Taba
- Hotel Intercontinental Taba
- Taba Intercontinental
- Taba Heights Intercontinental
- Official Description (provided by the hotel):
- InterContinental Taba Heights Resort is part of a premier resort community on the Red Sea coast. Surrounded by desert mountains, white sand beaches and turquoise waters, it offers a wealth of leisure options including golf, water sports, shopping and gaming. A short drive away are Pharaoh s Island, Colored Canyon and the Taba Protected Area. ... more less
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