I really enjoyed the hotel, found it very clean and the people were very friendly, but i have found this every time that i have been to Sharm. The rooms were kept clean and the hotel, itself was also clean. Not much more to say but a very enjoyable hoilday.

My Partner and I (both in our late 20's) stayed at the ROBB for two weeks from the 1st of October, 2011. The hotel is beautiful and the staff can't do enough for you.

Reception

Check in and out was quick and the reception staff were more than helpful, polite and spoke good english.

Rooms

We booked a Junior Suite which was well worth it. The room was huge and clean, although the bathroom could have done with a bit of a revamp. It was very comfortable and the location was ideal, ground floor overlooking the adult pool. Booking a Junior Suite gave us certain perks like dining in the Fishermans Restaurant for breakfast, instead of the main buffet restaurant.

Food/Restaurants

Breakfast is brilliant, plenty to choose from. All pool bars provide snacks throughout the day which are very good or you have the option to go to the main buffet restaurant which we did a couple of times. However, we normally ate lunch in The Pub which does excellent steak sandwiches! We dined at the buffet restaurant mainly in the evening but did visit the Italian and Egyptian restaurants. The Buffet restaurant was very good; has something to please everyone by having plenty of choice. They have themed nights, the indian night was very good. The Italian and Egyptian restaurant were fab!! Food was outstanding!

Staff/Service

The staff at this hotel are top class! They can't do enough for you and are exceptionally polite and friendly Many of them knew us by name, where we were from and how long we had been at the hotel. The bar staff also remembered what our tipple was! The waiter in the Pub (I think his name was Mohammed) was brilliant and always asked how our day had been and would bring us fresh drinks even before our classes were empty.

The buffet restaurant could at times be very chaotic and I would say the service could be improved. On quite a few occasions we would be half way through our meal and we hadn't even been asked what drinks we would like. Although the staff in the buffet are helpful and friendly, we noticed that they would pay more attention to the "big tippers." We did tip the staff but only when we thoguht it necessary when we received good service. Apart from this criticism, it is very hard to knock the staff as they work very hard. The service at the Italian and Egyptian restaurants was excellent!

Pools

There are a number of pools to choose from, we tended to stick to the adult pool (when we could get a bed). The adult pool was very nice and of a reasonable size with its own pool bar. This pool was kid free, relaxing with soft music. My only problem was that in our 2nd week of the holiday, we had to be up and down by the pool by 7.45 to get a decent sunbed. The hotel should be much stricter on reserving sunbeds. There were one couple in particular (they were german) who would reserve 2 sunbeds well before 8am, they would arrive at the pool by 11am, stay half hour, go for lunch, come back for another half hour, go snorkolling for the rest of the afternoon and would come back late in the afternoon. They were allowed to keep their sunbeds by leaving their belongings and towels on the beds - this really wound us up - more should be done to stop people doing this.

We did go to the infinate pool a few times which had spectacular view over looking the sea, it was breathtaking!

We did fall ill in our second week and came down with the dreaded D&V. However, I don't believe this had anything to do with the hotel as it was spotless! We became ill after visiting Cairo to see the pyramids, which was very dirty so bewhere!

All in all, this is an excellent hotel in beatiful surroundings with friendly/helpful staff and lovely food. I would recomend this hotel to anyone and will hopefully return in the near furture.

Thank you ROBB for a lovely holiday!!

This was our first time at reef oasis so did`nt know what to expect.When we arrived we got a very warm welcome at the reception,after we had booked in we was taken to our room which was large and very clean plenty of wardrobe space as well.The resort itself was very well maintained and clean.The pools was lovely and bright but quite cold but what do you expect this time of year.The food was excellent different foods to choose from and also different restaurants as well.You could get food any time of the day if you wished.The staff there were really helpful they could`nt do enough for you.We went with another couple who had been there three times before and now i can see why.I think if we had`nt already booked a holiday for the summer we would have booked to go back to Reef Oasis looking good for next year.Overall we had a really good time,I will say one thing if you decide to go in January take something warm for night time as it get rather chilly.

We stayed here at the end of January for the 3rd time and once again this amazing hotel surpassed itself. We travelled with our 2 daughters aged 15 & 19 and the youngest ones best friend and once again we were throughly spoiled. Before we left home we said that this would probably be our last visit - having been here twice before, but as soon as we arrived it was like coming home! We were recognised by the majority of the staff - for the right reasons I hope! and it really made our holiday. Even though the hotel was quieter than when we came for the last 2 summers it didn't impact on the level of service or the quality of the food, drinks etc. We visited the French restaurant for my birthday and the meal was as sumptious as the last time - it is totally worth paying a bit extra for.
We stayed in the same room (4212) as previous visits and the room was cleaned to a very high standard - apologies for the girls bedroom! and was so convienient for reception, pools and the beach.
The bus was running each day and night which the girls took full advantage of and the driver was fantastic with them - as I said the staff recognised us from before and were so helpful and they have such a funny sense of humour - especially the guys in the pub and the caribbean bar - and a special mention has to go to Sameh from the leisure pool - an absolute sweetheart - missing those cocktails so much right now!
Please don't be put off coming to either this hotel or Sharm itself by the troubles in Cairo - I would have absolutely no hesitation in bringing my family back, in fact even though we said this would be our last visit to ROBB we are going to return for our daughters 21st next January. Well done to John and Chris and thank you for what's been our best holiday so far!