I read the reviews before my trip on January 2012. I didn't exept anything special, but I was still surpriced about the low quality. I've travelled dozen times in Egypt and this was definetely the worst hotel I've been. Basically everything is ok, but when days passed, I was more and more unpleased about the place. I left 50 LE for the room cleaner the second day to do bit better job, but it seems that it wasn't enough as we got no soap or shampoo, toilet seats weren't cleaned and cleaning was generally quite low quality.
Room was supposed to be 120-130 sqm, we got one with 60-70sqm, quite small but generally ok, as it was used only for sleeping.
All Inclusive was the worst -and sadly - we took it. One buffet with similar food every day. Not too many options to choose from. Hotel has nice Movenpick-trolleys; they are empty and each child can get one lemon icecream per day from freezer. Pizzacorner was inactive all the time, I don't know when it's used last time. Looks like never.
Internet was a rip-off. you have to buy 1 or 2 hour tickets (30-50 LE) from lobby and it only works at the lobby. No internet at the rooms.
There was no any activity for children or adults at the daytime. At the evening one "nighclub" had some cheaply arranged program.
Staff was mainly tired. I got the impression they were tired of the tourists. First few days I gave 5 LE tip every time I asked for a lemonade / drink but after a while I gave up as it didn't lead to any better service. Again, service level was way worse than in any other place I've been in Egypt.
Hotel has 2 beaches (together with other hotels); coral and sandy. Coral is nice if you want to snorkel or dive and you can get soft drinks with all inc. Sandy beach, however, was like from low-cost-movie-from-70's and all inc (soft drinks) was just an old freezer behind the toilet. I recommend NOT to take all inclusive, as there are plenty of good restaurants near by. We ended up eating out quite a lot.
My experience is that you can get much better place with the same money. I cannot find any reason to go to this hotel. Avoid, or if you go, don't expect anything related to word "quality".
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