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Grand Rotana Resort & Spa – reviews, photos

5.0 of 5
Sharks Bay | P.O.Box:296, Egypt
Hotel amenities
Grand Rotana Resort & Spa
Grand Rotana Resort & Spa
Grand Rotana Resort & Spa
Grand Rotana Resort & Spa
Grand Rotana Resort & Spa
Grand Rotana Resort & Spa
Ranked #39 of 229 hotels in Sharm El Sheikh
4.5 of 5 stars 449 Reviews
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449 reviews from our community

What travellers say about this hotel
  • Silk road(19)
  • Very good(11)
  • Naama bay(8)
  • View rooms(6)
  • Breakfast buffet(5)
  • Coral reef(5)
  • Shuttle buses(4)
  • Not sure(4)
  • Open air(4)
  • Full board(4)
Traveller rating
    247
    119
    45
    24
    14
Only show reviews for Family (95) | Couples (201) | Business (24)
Date Rating
Oxfordshire Uk
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Another fantastic stay”
5 of 5 stars Reviewed 13 February 2012
3
people found this review helpful

We returned to this hotel one year on and it is still very quiet. They gave us the same club suite, the service was excellent, the housekeeper checked when we wanted our room cleaned, the club lounge had our drinks ready each night, just perfect. We booked direct with the hotel by e mail and they were very patient in answering all our questions and we had a really good deal including complimentary transfers. I think the staff training is to a high standard and it shows, I am amazed that they can be so well motivated when there are so few people staying. We loved the food in the Silk Road and the Palm Grill is a great venue to sit outside overlooking the sea. We spent 2 weeks there and ate in the hotel every night and we were never disappointed. The Rotana Club is well worth the extra money. We will go back!

Room Tip: High floor sea facing and Club if your budget allows
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MoleOxfordshireUk about Grand Rotana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review
15 February 2012
Dear Sir,

Thank you for your kind words, your comments will be passed on to the team. We hope to have you staying with us again soon.

Best Regards,

Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Luxurious hotel with very friendly staff”
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Booked this hotel via Hayes and Jarvis together with Easyjet flights and got an amazing deal.

From reviewing the website photos, my girlfriend and I knew we would be in for something special.

The hotel is on four levels (down) leading several interconnected pool with plenty of sun loungers and an infinity pool, then steps go down further where there is a spa and further still to the sun loungers overlooking the sea and jetty where snorkelling can occur. Grand Rotana is HUGE!

Our room was well sized with it's own balcony area and is cleaned twice daily. Shower was lovely- like a wet room with very hot water. TV was an old skool CRT and there is wired broadband if you want, but alas no wifi in the rooms- but it's a holiday! There is an internet cafe on-site for those addicted to surfing the 'net.

The reception area is small but the lobby is huge. There is a desk next to reception with a sign next to it saying "Today's Happenings" were trips can be booked as well as taxis.

An escalator takes you one floor down to the main restaurant called Ramases where breakfast and evening meal is served as a buffet. The staff are very friendly and the food is very varied. The Sky Bar leads from this room where there is a bar serving shisha and occasional outdoor entertainment with a stunning view at night. One floor down is a Thai restaurant called Silk Road which serves very good food and has very attentive and well dressed staff/waiters. The next floor down is a ballroom which we did not use and the final floor down has a Mediterranean restaurant called Mezzaluna which is near the pool. Once again staff are very attentive and friendly. By the sea, there is a beach bar called Palms, which has an amazing view.

We went in January, but were surprised how hot it was- temperatures up to 28-30 degrees Celsius. I can't imagine how hot the Summer is.

Unfortunately due to the troubles in Egypt, which have affected Sharm too, the hotel was at 5% capacity when we arrived and this increased to 20% after a few days when a big conference arrived with families. This made the place more lively and was very interesting seeing Muslim families having fun- I loved seeing the different coloured and fashionable head dresses the women wore.

To get to Naama Bay (horrible tourist-heavy town) is a 20 minute journey, but there is a free shuttle bus from the hotel. Alas we never got to go to the Old Market town due to demonstrations on the anniversary of the bloodies day of the demonstrations in 2011.

Finally, for anyone interested in snorkelling and/or scuba diving. Camel Dive has a branch near the Palm bar on the beach where snorkel/mask/fins can be hired and a scuba dive can be booked, though you will be taken to Naama Bay by minibus for the diving. The very well made jetty which is constantly staffed is perfect for snorkelling.

All in all, due to the exchange rate, the holiday was not as expensive as I expected, but food and water at the Grand Rotana is pricey. We both had a great time at the resort and felt the staff made our stay pleasant. Our rep said that the hotel does not advertise itself well to foreigners, so I am wholeheartedly recommending this resort to anyone who wants to be treated like royalty for a week or two.

Room Tip: Rooms near the beach are liekly to be more expensive, but our room near the entrance was quiet and v...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Deepbluc about Grand Rotana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review
15 February 2012
Dear Sir,

Thank you very much for taking the time to review our hotel, we are extremely pleased to know that you enjoyed your stay with us and be sure that your comments will be shared with all concerned departments.

We very much look forward to welcoming you back.

Best Regards,

Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yerevan, Armenia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“LUXURY HOTEL AND CALM SURROUNDINGS”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

If you are looking for a luxury hotel with calm but attractive surroundings with high class service,then you should chose Grand Hotel Rotana & Spa in Sharm El Sheikh,Egypt.
It's an exclusive hotel for elite class people who like comfort,charming ambience and tranquility.
This is really 5***** hotel with high class service,delicious food,lots of facilities.
It is more convenient rather for middle age people who prefer calm and luxury atmosphere.

Room Tip: it's a big territory with different style rooms.Some of them are near the beach,the others are p...
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  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Norayr A about Grand Rotana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review
15 February 2012
Dear Sir,

Thank you for your kind words and for taking the time to review our hotel. We hope to see you again very soon.

Regards,

Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen Soctland
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“MARVELLOUS HOTEL”
5 of 5 stars Reviewed 18 December 2011
6
people found this review helpful

After our fifth visit to the Grand Rotana we still find it excellent.The staff go out of their way to make you welcome and the service they give is second to none.The choice and variety of food in the main resturant is superb and the hot food is hot.
The SILKS asian resturant is one of the finest we have every eaten in and we have only returned from Thailand 6 weeks ago.We would also recommend the Italian resturant and the crepes served down at the beach are the finest my husband has ever tasted.
The only complaint we had was that there was building work going on in the pool and the company HOTEL4U did not inform us,if they had we would have changed the dates we would have gone.
We noticed and difference in Namma BAY---THEY HAVE DEFINITELY TIDIED IT UP.and there is a greater variety of resturants suitable for the British palate.

Room Tip: We were in block 6 and on the 5th floor which is excellent.
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by lilyAberdeenSoctland for Sharm El Sheikh
Ask lilyAberdeenSoctland about Grand Rotana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review
28 December 2011
Dear Mrs. Lily,

Thank you for your kind words, We are extremely pleased to know that you enjoyed your stay with us and be sure that your comments will be passed on to the team. We very much look forward to welcoming you back.

Best Regards,

Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“Loved it!!!!!”
5 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

I dont listen to previous comments. Most people were too drunk to remember where they left their stuff in 1st place. Hotel service was brill. Food was Brill. Staff could not do enough for me.
Would go again and again.
-
To be honest people were up themselves because they were booked into a 5* hotel. Going there acting like a lady and lord of the manor does no one any favours. Staff aint got to be treated like idiots. People were acting as if they were millionaires or wanted pampering the whole time they were there like the staff were their servants or such likes! Disgraced really.
I was ashamed to say i was british so i lied to the staff and said i was european.
-
People really need to get a grip and treat the staff on these holidays with respect. They do do a long day and get paid peanuts for there efforts.
-
I would go back again and again.

Room Tip: Just ask for the best in the house for free. They will always oblige if the best room in the hotel i...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by tila97 for Sharm El Sheikh
Ask tila97 about Grand Rotana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, General Manager at Grand Rotana Resort & Spa, responded to this review
10 December 2011
Dear Ms. Tila,

Thank you for your kind words. Your comments will be shared with all concerned departments. We hope to have you staying with us again soon.

Best Regards,

Karim Nahas

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Grand Rotana Resort & Spa

  • Grand Rotana Resort Spa
  • Grand Rotana
  • Grand Rotana Sharm
  • Grand Rotana Resort
  • Grand Rotana Sharm El Sheikh
  • Grand Rotana Hotel
Address: Sharks Bay | P.O.Box:296, Egypt
Price range (per night):* INR7,392 - 12,061

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