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Royal Plaza Hotel – reviews, photos

4.0 of 5
33 Mohamed Mazhar St Zamalek, Egypt
Hotel amenities
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Royal Plaza Hotel
Ranked #141 of 229 hotels in Sharm El Sheikh
3.5 of 5 stars 144 Reviews
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144 reviews from our community

What travellers say about this hotel
  • Naama bay(11)
  • Bar staff(8)
  • Very good(8)
  • Animation Team(7)
  • Rooftop pool(6)
  • Dining room(3)
  • Junior suite(3)
  • Rod Peck(3)
  • Negative comments(3)
  • Shuttle buses(3)
Traveller rating
    27
    49
    31
    22
    15
Only show reviews for Family (13) | Couples (79) | Business (0)
Date Rating
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Honest Review of Ramada Plaza”
3 of 5 stars Reviewed 31 January 2012
9
people found this review helpful

Firstly I must say this hotel is getting a lot of criticism it doesn't deserve from people who seem to expect to pay little and want a 5 star service. This hotel is perfectly adequate for a stay in Sharm El Sheikh and has a fantastic location for walking into the town center.
We stayed here for 10 days in mid January all inclusive for very good value but we were aware that this was a cheap holiday so didn't expect luxury, just a good hotel to chill out in whilst we were there.
The rooms were comfortable with very comfy beds, all had tv's, tea making facilites, fridge, air conditioning and water was re-supplied and fresh towels every day. The rooftop bar and pool was a good place to relax in the sun with a superb barman who always remembered what you were drinking and constantly topped you up. Yes the water was cold in the pool but this was in their Winter time and there's no rules saying you have to jump in!
The hotel wasn't very busy and the animation team did their best but you have to appreciate that with not many people to entertain they did what they could to get people involved.
Now the food - in our 10 days not once was the food cold or inedible. There was quite a lot of choice and admittedly its wasn't Michelin star standard but if you wanted a light meal/salad or something more substantial then the choice was there. The people complaining it was cold must of got there at 2.55pm just before service stopped or want English food all the time - remember your in a different continent and culture. The only downside is that after 7-10 days the food does become very similar but I would expect this of most all-inclusive hotels unless your paying for 5 star service. But being close to the town and the relatively cheapness of meals in the various restaurants then why not make the most of it and go out some nights.
The downstairs bar was usually busy in the evening with people making the most of the free drinks but was a good place to meet people before heading out.
The beach was a short bus ride away (provided by the hotel) however when we went it was a bit windy but I think would be fine in hotter weather, just note the beach isn't very big so would have to get their early in busy periods.

The only downside I think was the staff of the Spa and shops within the hotel who would walk around asking you if you wanted one of their services and they often interrupted people who were dozing on a lounger. Its ok the first time they ask but after 8 or 9 days it gets to be a pain. People go to rest and relax and not have to worry about being bothered by some of the staff. This may of been because the hotel wasn't very busy and I can imagine if it was full they wouldn't have the time to chat to people.

All in all for a budget price hotel and location you can't go far wrong.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
“For the price excellent. Good 10 day stay”
4 of 5 stars Reviewed 31 January 2012
7
people found this review helpful

Having read the reviews here I decided to take what I classed a sensible advice from some of the posters.

So here goes for the review, I will break down each area into good points and bad points

Good points

Staff: the Staff are really helpful, from reception through to cleaners and restuarant and bar staff. Special Mention for Ahmed on the roof Bar who doesn't seem to like cold water from the pool ;) but keeps your drinks constantly topped up during day and evening and Jackson, predominatly in the Restaurant and Basement bar. We also had a problem with and external travel company, the guys on reception were ever so helpful trying to rectify the problem.

Rooms: Big, cool and really comfortable bed. The bathroom and toilet area was also big with hot water on tap as soon as you wanted it, unlike many hotels and apartments I have stayed in over the years. Rooms cleaned every day with cleaners always leaving us some sort of sculpted sheet/towel offering from puppies to crocodiles :)

Restaurant: We took advice from here and went down at the start of service where the food was always hot and plentiful. Although we were all inclusive, we only used the restuarant for breakfast and Lunch, we went out and discovered restaurants in the evening.

Bars: Roof top bar was the best, although in the evening it did get a little chilly, although it was starting to warm up by the end of the 10 days. Basement bar, we generlly went in for 30 mins to and hour in the evening before heading out, it was okay.

Location: Excellent for the centre of Naama bay, just a short 5 minute walk and you are on the main strip.

Beach: Narrow fine sandy beach, easy access to the water and all inclusive food and drinks there on the beach for you.

Pool: Clean

Bad Points

Staff: I have no complaints, all very happy to get drinks, follow up on questions and help with complaints that were nothing to do with the hotel. Granted the hotel wasn't massively busy, so maybe they are more attentive in January than in June-August

Rooms: Just a bit of nit picking, at it seems to be the Egyptian way. They go to all the bother of putting in nice marble tiling and standard tiling, then get the yts boy into grout it, leaving the finish look a little poor, wood such as archatraive could do with a lick of paint just to spruce it up, just a little touch would improve it so much.

Restaurant: Get there early to ensure the food is fresh and hot, otherwise you could end up with little. The restaurant itself looks a lot like a motorway cafe/restaurant in it's layout, and it could do with better lighting to make it more welcoming. The food although not awful, is very samey, Beef, Chicken, Fish, Rice, Potatoes, vegetables, varity of salad dishes, Soup, Bread and then a spagetti or pasta dish with a Bolognaise sauce. This would be the same every day, they way the cooked the beef, Chicken and fish would change and the potatoes. I would suggest the food is aimed a multitude of nationalities, and although not horrible, was maybe a bit boring and bland.

Bars: Roof bar could get chilly in the winter evening, not so well stocked as the basement bar, so sometime had to wait for the Barman to run down stairs and restock. Basement bar, not well lit, so seemed a little dingy and if people were smoking it wasn't so nice from my point of view being a non smoker, but that is just a personal preference

Location: Being so close to the main road and centre of Naama then you are always likely to get noise from the road it is amost directly in the flightpath to the airport as well. None of this particularly bothered me, but if you do not like the noise of cars, horns and planes, then this might not be the right hotel for you.

Beach: Have to travel 10 minutes by bus to get to the beach and they only go at 9.30 and 10.30 in the morning, after that you have to wait until the afternoon. Beach is right next to the main road, so again traffic noise (again this did not bother me, nor the bus times, but could be a problem for those who like to lay in)

Pool: bloody freezing

Note to people looking at some of the photos posted here, especially the ones showing rubbish, it seem people have gone out of their way to try and associate the Ramada Plaza with rubbish and filth, where the fact of the matter is, they have picked long shots from some back streets and views to other buildings, nothing that the hotel can be blamed for, if you don't like rubbish left in back alleys or dumped around the back of buildings then don't travel to Egypt, in fact don't travel full stop come to think about it, I don't think I have ever travelled to Utopia

One major annoyance was the inhouse beauty treatment and tattoo service who didn't seem to want to take no for an answer, even after making a booking with them. Personally I do not think it should be allowed in a hotel, but i guess this is how it works in Egypt, so expect to get asked if you want a massage/threading /tattoo about 4 or 5 times a day. That said once evntually they knew you didn't want anything (after about 5 days) they would just come around for a chat.

Naama Bay itself, busy at night, gets very tiresome saying no to Taxi drivers and shop owners and bar restaurant owners, but I guess you know you are going to get that. The inssesent lovely jubbly, Asda price starts of as an amusement but quickly changes to damn right annoyance. After 5 days of saying no, eventually we became rude and blanked them, pretending we spoke another language that they didn't, it seemed to work as we got less and less hassle as the 10 days went on.

Restaurants in Naama Bay

Highly recommended Little Buddah, absolutley fantastic food, Fairuz the Lebanese restaurant was pretty good as well

Not recommended Hard Rock Cafe (I Wouldn't normally go to a place like this anyway), can't even cook the most basic of steak properly. Zaza, good views so go for a drink, food, so so and they even try and get you to pay for the toilet, which is a giveme in a lot of places, but not restaurants and bars in Naama bay.

Be careful with the companies you choose for excursions, one company (Fayed Travel) tried to steal my mates coat, then when realised he had been found out wanted to trade it for a £10 DVD of our star gazing camel ride trip. Same company trip to the coloured Canyon and Jeep safari turned up with a jeep, with seat facing inwards, six of us got on, which was okay, then they proceeded to stop at another hotel and get another 4 on. Advice, do not do anything that has Jeep safari, they try and pack you in, drive you for 2 hours up the road, then take you of road, it would not have been an excursion, it would have been hell. Myself and my other half got out along with 4 germans and played merry hell with them and decided not to go, my two other mates decided to go on, as at this point there were only 4 people left on the Jeep, so they may give better detail of the actual trip when they leave a review. But be very careful, it is all about the Money with Fayed Travel, they will try and get as many people on the excursion as possible without the facilites to make it an enjoyable experience. May advice steer well clear of Fayed Travel.

Overall opinion: I would definately go back to Sharm/Naama bay again, I would be happy to stay in the Ramada Plaza, I would also go AI, for the price I paid, £340 including flights and a one way transfer, for 10 days, enables you to eat out at night while getting the benefit of breakfast and okay lunch and drinks until 11pm. I would suggest people look at the price they are paying for a hotel, and make a decision based on that. In this life you get what you pay for generaly, so in that respect Ramada Plaza for £340 AI, with flights, with one way transfer is an amazing bargain, and was way better than expect from the reviews I have read here.

If you want 5 star luxury you will not get it, but if you want 5 star luxury then I would reccomend going with the big 5 star branded hotels and paying out your £1500 - £2000 prices, if you are trying to do 4 star 5 star on a budget, then you should be asking yourswelf why, 4 and 5 star by their very nature are not budget holidays.

Anyway I hope this review helps some people out there. And my scores are based on the price I paid, not comapred to 5 star Luxury hotels.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryport
2 reviews
6 helpful votes 6 helpful votes
“Happy Revisit”
4 of 5 stars Reviewed 27 January 2012
6
people found this review helpful

Just returned home after ninth visit to Remada Plaza. Very happy four week stay, only problem was cold food on occassions. Staff were brilliant, rooms clean and location excellent. Animation team good with children but left a lot to be desired with entertainment for adults. Pool still not heated although last two managers stated it was going to be! (It didn't take this long to build the pyramids!!)

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TonyJohnstone about Royal Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashford, England, United Kingdom
1 review
“Do not stay here if you're expecting luxury and good service!”
2 of 5 stars Reviewed 24 January 2012

I normally take trip advisor reviews with a pinch of salt, as i am not a fussy eater nor do i expect the moon when i have paid for a pebble, however this hotel was not up to scratch.
Check in was over an hour and we had to move rooms twice, ending up with one that still had towels with dirty footprints on and smeared bedside tables.
Food was inedible throughout the entire stay, even my boyfriend who will eat ANYTHING struggled to get fed, the bread was always stale, the 'roast chicken' appeared more like roast rat and the further into our stay the less options were available (it was the first week of september and still holiday season), one evening there was only rice, baked beans and hot dog sausages with cut up with vegetables.
The dining room was filthy, the staff were trying to do a good job but it appeared they weren't even provided with cloths and cleaning sprays as they were wiping the plastic place mats and tables with napkins.
It was a struggle to get a drink with your evening or lunchtime meal as one waiter had to take orders for the whole room and there was quite a delay between ordering and receiving.
The rooftop pool was crowded with 'friends' of the dj and was not relaxing, so we used another pool, however on the second day of our holiday we were told we couldnt have drinks as no one was staffing it, we were all inclusive!
I could go into further detail but i feel you get the picture.
I have heard so much about the excellent service in Egypt and this holiday was expensive and disappointing, please believe me when i say you will regret going here.
I do recommend the lovely Lebonese restaurant Fairuz, which is just a short walk from the hotel.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“ramada ????”
2 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

We have just returned from the so called Ramada plaza hotel. This is ramada in name only. The worldwide renowned Ramada hotels MUST look at the standard of this hotel as it lets down the reputation that Ramada is known for.
We complained regularly on many points but to no avail .
The rooftop pool is not heated and hardly used , the flies are aconsiderable nuisance, the food was cold and inedible, the animation team were almost non existant ,and the noise from the traffic and newspaper deliveries early morning was horrendous - we did move to garden view eventually.
The only good side was the working staff , barmen and cleaners , who kept us entertained .
This is our third time to this hotel and it is going downhill , we will not be returning.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Royal Plaza Hotel

  • Royal Plaza Egypt
  • Royal Plaza Hotel Sharm El Sheikh
  • Hotel Royal Plaza
  • Royal Plaza Hotel Sharm
  • Royal Plaza Sharm El Sheikh
Address: 33 Mohamed Mazhar St Zamalek, Egypt
Price range (per night):* INR2,946 - 7,392

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