On arrival at this hotel, we were given drinks. We booked through Thomson for this holiday and have been in Platinum hotels before so knew what we shoudl have been expecting. The cases were left outside and we were met by the rep in the hotel who helped us check in whilst we sat down and enjoyed the drink. We found that the security loop went off every time someone went through it and found it a bit odd but as least there was plenty of security there anyway.
We were given our room number and took our bags following one of the hotel colleagues to the room who pointed it out to us. Our room was absolutely superb. We booked a suite and this was looking towards the beach and was very close to the beach bar. It had 4 sections and a bathroom. There was a section with the bed in which was a good size in itself, a hall way, a room with table and chairs and a small settee, and another room with two fitted settees which coudl double up to beds if you needed them. It was very clean and the bed although firm was how I prefer. some may find it a little too firm but I do have a preference for these beds. The wood was a little dark but the rest of the room was decorated with light colours to it did not look too bad. There was a mini fridge which was stocked daily with fruit juice, Mirinda (like Fanta), pepsi and water. It is advisable not to use the local water but this is no probelm as there are many places you can get as much bottled water as you need throughout the hotel. There is a nice enclosed balcony with relaxer chairs and vegetation around it but this did not stop the sun from getting to it in the morning. The bath had high sides so may not be totally suitable for those with limited mibility and the shower was sufficient, not as good as I am used to and with long hair it did take a little while to clean and wash the soap out but this woudl be no bother to people with shorter styles. There is some soap in the shower and toilteries are complimentary too. There are tea and cofffee making facilities and what we found a nice touch is they do some herbal and fruti teas too.
Weather is something to be aware of, it is around early 20s in January which is plesant for us cold Brits. However, there is the possibility of some colder days when the wind gets up. I woudl advise a cardigan in the evenings and perhaps a light fleece for the slightly cooler days. There were a couple of times we needed to put the heater on in our room but it worked fine and was sufficient to take the chill off at the end of the day. A tip on cooler days is to go to the beach as there are wind breakers there and this cuts quite a bit of the cold off. The beach is clean and nice with a bar and great barmen. The seats and tabels get cleaned every night which is reassuring. There is a pier which goes out into the sea. Some do snorkling and diving off it but it is still just nice to have a walk along, see the corals and fish and look back at the coastline. To enter the sea at the shoreline, it is advisable to wear shoes as the rocks are quite hard and painful to walk on.
If you choose to stay by the pool, you have a choice of the relax pool and the activity pool. Be aware that the activity pool is the only one heated. The pools have their own bars. Music is played around the activity pool and the relax pool is quiet. The pools overall look clean and tidy and there are plenty of relaxers around them.
Food is served 4 times a day in the Magico restaurant and it is themed every night diffferently. The entrance to the restaurant is decorated as are the tables in colours to suit the theme. They have someone playing music outside to suit the theme and the food is truley plentiful although if there is a theme you are not so keen on, theer are alternatives. I am fussy but I never went hungry. The food is really nice and to fit everything on your plate is a real challenge even if you only try a little of everything. There are many types of rolls, soup, cheeses, meats, fish, salads, in fact there was most things available. There were 5 hot stations wheer everythig was freshly prepared in front of you and everything was hot. I found a lot less pushing and shoving than I have had at other all inclusive hotels and a lot less bumping into people too. The area is spaced out nicely so this allows for people to move around. Pasta was also themed and often you got pasta with a sauce suited to the theme. Turkish style Pide was avaliable as the pizza option. Fruit, pastry, egyptian, mousses and cakes comprised of the desert counters. overall loads of choice and a large enough inside part to fit everyonein comportabley with a childerns section too. If you have a birthday and one of your party makes the reception aware of it, they give you a small card and you get a cake brought to your table with waiters singing traditional local songs.
If oyu fancy somthing different, there is a Medditeranian restaurant that serves mainly fish. This does feel a little cold in winter and allows smoking which some people seemed to take advantage of and smoked in between every course. We did not do the Mai Thai due to personal tastes and theer is an Egyptian restaurant which serves huge breads and egyptan foods. This is also a little cold in winter. These al la carte restaurants can be booked via touch screen in the reception area. The magico restaurant is non smoking and the atmosphere is very plesant there. Wine was quiet nice for an area not noted for it and the beer was good although a little gassy so I have been told. When going in for evening meal, a waiter will greet you at the door with cocktails. The cocktails are in normal sized glasses as are all the drinks in the hotel and are generally of good quality. You will find a good bar for international drinks called the Eagles bar which is also smoke free and very comfortable with great attentative colelagues and all drinks are served with nibbles.
Breakfast is also a great time and there are a very large amount of options. Sausage with cheese is very nice as are the chocolate covered doughnuts. There is a selection of meats and cheeses (more cheese is a bit salty (yes, it is really caled more cheese)). You can get fruits, cereals, soup, rolls, bread, toast, omelets frshly made, croissants, cakes and many more items. Orange juice ws wonderfully tangy. it is ful of pulp and tasted quiet fresh. I would have rather had it without pulp to be honest but many people love it this way.
If you miss breakfast, there is food in a variety of areas. After a long day excursion, we overslept and enjoyed a lunch in the Mai Thai which does snack food every day for lunch. There you will find a selection of pizza, pasta, chips, soup, cheese, meats, cooked meats, fish, salad and deserts.
The grounds are awatered overnight giving the area a very lush feel and very green gardens. Absolutely splendid and they afre tended to every day by an army of gardeners.
Having caught the cleaner one days when returning to our room early, we found how much time they spend cleaning the rooms. He was very meticulous and even cleanad the windows. Towel art was a plenty and flowers were regularly decorating the room as well.
For those who like entertainment, there is an amphitheatre with shows on most evenings, karaoke in front of the restaurant, quieter bars and a night club but this is a smoky place.
There is an area specially made for aerobics and yoga and this goes on most of the day. A kids club is run really well and theer is always activities for children. There is boules on the beach and many other activities around the hotel, you will not get bored.
One word of warning, the clothes shops on the site do sell fakes. The shoe sizes are incorrect and the person running them does not understand that a bigger size is needed etc. I ended up with trainers to walk round Luxor for the day that pinched my toes so much I now have bruises under my nails. I would never normally buy fakes but forgot my trainers so needed something comfortable to walk in but you can really see that they are fakes. Beware Free Wifi is available near reception and an internet cafe is availabe too.
There is a cafe that serves coffee and cake and as they use Monin flavours, they are very similar to what you get at home in coffee shops with just a good quality.
Overall, a great hotel, there is a lovely mixture of nationalities there all enjoying the holiday and it is refershing to meet a lot of them all having as much fun as yourself.
We enjoyed it so much, we have already booked for next January.
