This hotel is not a 5* hotel it is more like a 2* and is diabolical. The service was terrible, the food was always served cold, the room's were old looking with sixties inspired furniture. The phase 'all inclusive' consists of a rotten burger at the Tiki Bar which will probably give you E Coli food posioning as it did me and a selection of watered down drinks which you have to go outside the hotel for. There are no shops near by and you'll probably get ripped off by the cab drivers by a few hundred Egyptian pounds when catching a cab from the hotel.
On New Years Eve the water coming out of the sink taps and bath was thick with dirt and prevented us from washing (see attached images). The representative's at the hotel are useless and the staff hardly speak a word of English. Not to mention the fact that there is not a single woman working in the hotel (even the maids are men). My advice to you is to get a refund fast if you have booked to stay here.
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