Just returned from our 3rd visit to this resort and once again we had a great relaxing holiday. We upgraded for the 1st time and I must say it was well worth the extra to get a spacoius if little dated suite together with wine and fruit basket, Executive lounge with newspapers/mags and limited international spirits, fresh juices and vitamin drinks, Aquarium restuarant wonderfully run by Emad and his team who made us feel really special and having our laundry done before leaving was a great bonus - no washing and ironing to worry about. As always the resort gardens are beautifully maintained and very member of staff went out of there way to make our holiday special. The al a carte restuarants were well run and served beautiful food - only complaint were those holidaymakers who think they have a right to queue jump to book. Would def return provided troubles in Eygpt do not escalate

For me it was first time to Egypt, so I have nothing to compare with. But still - I'll share with some of my impressions. Overall - there were good things and bad things about this hotel. This is definitely NOT the 5star hotel but on the other hand - probably I would return here sometime with my family.

The hotel territory - I think that hotel territory with a lot of plants is the best part of this hotel.really grand and quite beautiful. Really large swimming pools but none of them were heated so during January when the average air temperature was around +20 they all were empty because of the cold water.

The room - first of my impressions were quite terrible. The room was really large with nice balcony but with a lot of spots on the carpet as well as dirty bed linen (although needs to be said that it was changed next day when I left the blanket over). Also the cleanliness standards in the bathroom were not satisfactory (spot on the mirror, old and bad working shower, not very clean floor) and as there has been advised before - take your own hair dryer with you. Quite old and overused towels. The TV was old, mostly only Russian channels and quite bad quality. So, if the rooms were renovated they would be amazing, but now you could all the time feel the marks of the hundreds of people who have been in there before.

The food - again the first time impressions for me was real frustration. The central restaurant is quite large a lot of different food. So if you look from the outside then it seems OK. But actually the old dishes and overall atmosphere makes you feel more like in the canteen not in the restaurant. Staff seemed really busy and working all the time, but their passing by with a lot of dirty dishes really didn't raise your appetite. So, the first evening I just walked along the tables and tried to think what could be eaten in order not to have problems with stomach later. Because of the variety of food I still managed to find something quite tasty but because of the surroundings it was never felt like a dinner in restaurant but more like a way to quickly fill your stomach. There is also late dinner (at around 24 o'clock) but that was made from leftovers from the dinner time so quite unpleasant. Because I was spending my time outside the hotel during daytime I never could book the a la carte restaurants (that can be done at the reception only during particular hours) :(
The breakfast was quite good, I think the best part of the meals especially if You wake up quite early before all the others when the tables are clean and it's calm around.

The drinks - this must be said!! Be prepared that drinks served in All Inclusive program are really bad. The coffee is terrible. And I was really sorry that I haven't taken any "normal" coffee from home. The soft drinks are local version of Cola and etc. The beer as well as all the other alcoholic drinks were local as well so quite bad, as well. I tried the beer and decided not to try anything else. Actually, I was wondering about those people drinking wines and beers - are they really enjoying them just because they are for free?


The lobby - was really nice and I loved to spend my time there but it would be much nicer if it wouldn't be allowed to smoke inside. As the January nights were quite cold it was not pleasant to sit outside because it was chilly but if sitting inside be prepared to change all your clothes afterwards because of the smoke. Important notice - the lobby was the only place with wi-fi available (at least I could connect to it in my room) but during rush hours (21-23) it was working really slowly. Besides it was not working some evenings because of some connection problems.

The animation team - one word - "amateurs". Most of the shows you could see could be compared to the shows You have done as a shoolchild, except that some of the were made us a comedy shows with a lot of sexual jokes. For me they seemed to vulgar and therefore not funny at all. But the worst thing about the animation team leader (the French speaking guy) was the fact that he was constantly laughing about his own jokes, as if the audience would appreciate it more when he shows that now it's time to laugh. BUT - if you have free evenings then this was the way how to spend them.

The children activities - this time I came alone but I noticed and I think that this hotel is the most suitable for families with small children. there were a lot of children attractions around the pool and on the beach, as well as nice children discos in the evenings.

My overall rating - I had my own diving attractions during daytime so I could manage the hotel during evenings, but I think I would feel quite depressed if I had to spend all my time at this hotel. I think it used to be really beautiful and impressive 10 years ago when it was built but now it has survived to many guests and needs serious improvements in the rooms and dining area to give the best experience to the guests.

this is are 2nd time and this resort and was a great as the first time the staff are so friendly and helpfull, the only thing we have to say is at this time of year the pools are cold but we still went swimming you still warm up wants you get in. we have already booked for october

Just arrived back from 10 days at Tropicana Grand Azure,it was our 1st visit to Egypt and we will certainly be returning for some winter sunshine in the future.
HOTEL
Tropicana more than reached our expectations.
They provided a good variety of food in main restaurant and the themed restaurants [Chinese,Italian,Meditteranean and Seafood restaurant] were all excellant!
Complex so massive that they run a small train around the complex.
Lots of pools and water slides for the children.
STAFF
Every member of staff were friendly,courteous and could not do enough for you.
ACCOMODATION
We were dissapointed with the accomodation and felt it was rather tired and certainly not 5
star standard.,although it was kept spotless by our cleaner Mohamed.
ATTIRE
Men are requested to wear long trousers for dinner but apart from that anything goes.[In fact most people were dressed in casual clothes.
EVENINGS WERE CHILLY.
Make sure you take some warm clothing for the evenings as temperatures drop rapidly.
TOILETRIES
Hotel supplies soap, bath gel,shampoo and shower cap.
HAIRDRIER.
Hairdrier in bathroom but wasn't very good so best to take your own.
BEACH TOWELS.
Towels supplied daily for pool and beach so save room in your case for extra jumper.
TROPICANA IN A NUTSHELL
We had a great holiday,staff 5 star,rooms we would rate 3.5--4star, hotel overall 4.5 star
the only problem we had whilst there was loud music from 11 at night til 4 in the morning
from a disco situated on the beach. This disco is nothing at all to do with the hotel and they seem powerless to stop it. Make sure you request a room away from that noise!