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The Royal Savoy Sharm El Sheikh – reviews, photos

5.0 of 5
Soho square | PO Box 169, Egypt
Hotel amenities
The Royal Savoy Sharm El Sheikh
Ranked #2 of 229 hotels in Sharm El Sheikh
4.5 of 5 stars 431 Reviews
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431 reviews from our community

What travellers say about this hotel
  • Soho square(64)
  • S class(39)
  • Very good(30)
  • Private pool(26)
  • Building work(24)
  • Hot Rock(12)
  • Poster bed(10)
  • Fresh fruit(8)
  • Naama bay(7)
  • Weeks holiday(6)
Traveller rating
    352
    52
    21
    4
    2
Only show reviews for Family (53) | Couples (303) | Business (11)
Date Rating
Sunderland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Room for improvement”
4 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

Just arrived back form the Royal Savoy last night The hotel is nice although i feel there is some room for improvement– large bedroom well maintained. My only issue with the room is that the bath tub was a bit small and seems to have been resurfaced with some sort of non-slip coating that had gone off-white and made bathing a bit unpleasant. The room had a nice large balcony overlooking the pool with matching wicker furniture and was always cleaned to a high standard little upset we did not get any of the towel art but just nit picking

Collection from the airport and returning was great missing all the queues.


The private lounge is comfortable but the bar (like all the bars in the hotel and Soho Square) is a bit limited on choice no brandy one of the other problems was that if you want to have a drink on an evening you have to use the savoy bar or Soho sq with children running around i did think it would have made sense if they had opened the lounge in the royal savoy as a bar on an evening for the extra we paid .The local beer was quite good and the Egyptian wine was a very pleasant surprise!

it could have been more exclusive as while eating breakfast there was topless sunbathers just outside the lounge on beds belonging to the Savoy We went s class and for the extra cost i am not sure it is worth it as the Savoy get the same vouchers but it is £1000.00 less to stay there.


Lots of choice outside for lounging, The pools are fabulous and mostly heated to some extent or another. The lower pool at the RS was particularly warm. RS guests also have access to an outside hot-tub, sauna and steam room. Poolside service was very good. There was some building work going on adjacent to the RS pool area, but apart from being a bit unsightly, we weren’t disturbed by the going-on work

The staff is what make the RS special from Samuel at reception Ali at the pool Mohammed and Hussein at the Safari bar and of course the egg man Faragh to name a few this is just a few of the many staff we were impressed with and made our holiday special

The restaurants at the hotel and Soho square were very good and we did not have a bad meal but sometime cold and the entertainment what we saw was good
until the new part of the hotel is opened we could not give it 5* would we go back yes and could be in the next few weeks
Noreen & Mark room 4133

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancs
1 review
“Unforgetable Week - Absolutely Fantastic”
5 of 5 stars Reviewed 12 February 2012

I stayed at the RS in December with three friends. The experience was perfect from the moment we arrived at the airport. George and his team ensured we were thru immigration quickly and we were greeted on arrived in the lounge with a glass of champagne. The service from all the staff was superb with particular mention going to Vishoy, the waiter by the beach, who just could not do enough for us. The food overall was very good, the seafood restaurant by the beach and breakfast in the lounge were both excellent!
We had two adjoining rooms, both decorated beautifully with large bathrooms and great views. There was some building work going on, but we didn't hear any noise.
Lastly, the scuba diving was a real treat.
Thanks RS for a truly fantastic weekend. The Wigwams

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
“ROOM FOR IMPROVEMENT”
3 of 5 stars Reviewed 5 February 2012
8
people found this review helpful

We had a pleasant week in the Royal Savoy in January although I feel there is some ROOM FOR IMPROVEMENT

-On the positive side I would include

*very good pick up at the airport helping with the pasport control
*good room although the advertised 'sea view' is restricted and is mainly a 'pool view'
*superb service from beach waiters and spa staff, very good service from waiters in savoy lounge
*good choice of restaurants in soho square with aceptable prices.

-On the areas I feel the hotel management could improve I would include

*the hotel clearly states that hey have a 'no groups policy' however we were disapointed to see tha they have a GROUP OF ABOUT 20 TEENAGERS in one of their villas who were VERY NOISE AND INTIMIDATING for other guests at times in the beach-swimmin pool area-restaurants-soho square...
*the RECEPTIONISTS offered consistently BELOW AVERAGE SERVICE more suitable for a 3-4 starts hotel than for a self-proclaimed 'vip hotel'. They were ABRUPT and UNCOMPETENT several times and I feel they were WELL BELOW the very good level of customer service that we received from rest of the staff in the Royal Savoy
*After a seven days of having complementary drinks in beach and lounge we were disapointed that the receptionist told us that we could not have more complementary drinks in our last day from 15.00 onwards. (We never had this in any other hotel with a similar package and definitely would not expect it from a 5* hotel)

-On the areas for the near future I feel the future guests need to watch out

*They are finishing several rooms as an extension of the Royal. Although I understand that the new area has its own reception & lounge I am CONCERNED that the big increase in guests for the Royal has the POTENTIAL to make the beach area-pools & other common areas VERY CROWDED (unless they extend the beach area and put more tents...)

When we go back to Sharm in the future I think is worth it that you check and compare the latest reviews before consider to book the Royal or perhaps try one of the other very good top 5starts hotels

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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nastibu9, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review
6 February 2012
Dear Guests

Thank you for taking time to writing a review ,we appreciate your constructive comments ,which will lead us for continues improvement of our services.

Our group and children policies are applied to Royal Savoy rooms,however villas are welcomed for the families,as they have their own recreation facilities including pools.20 teenagers been referred were in fact friends (over 25 years old ) who decide to book 2 villas instead of 10 rooms in royal savoy and they were not using private facilities of royal savoy .

We are very concern about comment of reception service the matter will going to be addressed to concern department in order to assure ,that it will be not reoccur in the future.
As per hotel policy the standard check out time is at 12:00 am ,to extend the services royal savoy guests are having possibilities to use facilities till 15:00.
Due to the high demand of Royal Savoy we are currently upgrading our facilities and rooms.
We look forward to welcome you again in royal savoy with our newly upgraded facilities and accommodate all your demands,as we are sure, that your next experience will be positive one.

Once again I would like to thank you for feedback.

Royal Savoy Managment
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West Sussex UK
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Regretfully Disappointed........”
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Stayed in this hotel a couple of weeks ago……I totally agree with the comments made by reviewer tengallon of St.Andrews…..they are a very accurate reflection of our experience and opinions.
To add however, the ‘meet and greet’ service provided by the hotel is outstanding - George and his driver are to be commended on the level of speed and service in getting us through the airport formalities during our arrival and departure, they were second to none.
The RS private pools are very well maintained, the water very warm with good pool bar service but there were occasions when non RS guests passed through – as it was quiet no real issue…but at full capacity there would be no exclusive feel at all.
We were very disappointed with the number of restaurants that were closed each night…..due, we guess, to lack of guest numbers and our experience of those in Soho Square were so poor we would not return. Be aware that RS guests are charged for what they consider to be ‘premium’ drinks, e.g. Jack Daniel’s etc. during Happy Hour
With regret, we have to conclude this is not a true 5* hotel……unlike the Four Seasons next door, that we consider to be the benchmark.
We too, remain undecided as to whether we would return or recommend…..there would need to be a considerable uplift in quality of facilities after the refurb has been completed…..we await the reports of others when it has ‘settled in’ after these major (and at times noisy) works.

Room Tip: Be aware of major building works in RS block
See more room tips
  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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nastibu9, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review
6 February 2012
Dear Guests

Greetings from Royal Savoy Sharm El Sheikh,

Kindly notice,that the Royal Savoy Management appreciates your feedback and we take your comments very seriously, as our standards are well noticed by most national and international organizations and guests from all over the World. Having said that, we would like to share with you ,that we are committed to the best results when looking after our valued guests and due to that we have been awarded on multiple occasions both nationally and internationally.

In view that we have 14 restaurants available not all of them are open 7 days a week ,due to the weekly rotating schedule.
In view that you have not identified yourselves on this posting or expressed your unhappiness during your stay with us, we are disappointed, that we were not able to investigate the matter of soho experience to make your stay with us more enjoyable.We would appreciate to receive detailed comments on our email royal.reception@savoy-sharm.com

Thank you again for your feedback

Looking forward to welcome you again to Royal Savoy Sharm EL Sheikh

Royal Savoy Management
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North York Moors National Park, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Clean, food ok, but bit old and dated”
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Was out in Egypt diving at Sharm with my family.
This is a very smart hotel with good rooms and decent food the only problem we found was it was a bit tired.
It is in need of bringing up to date,building work was going on while we were there.
The staff are very friendly and helpful
I have stayed at a few Savoys and this one is just a little down market at the minutes am sure once the updating has been completed it will be fine

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Royal Savoy Sharm El Sheikh

  • Royal Savoy Sharm El Sheikh
Address: Soho square | PO Box 169, Egypt
Price range (per night):* INR11,283 - 85,982

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The Royal Savoy Sharm El Sheikh
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