We stayed at Triton Empire Hotel our Christmas 2011. The hotel is old one, but the hospitality of the personnel was great! Especially omelet and pancake chefs at breakfast were the greatest :) If you will stay at Triton Empire Hotel, please do not miss friendly Peanuts Bar at the same city block. The staff, food and atmosphere are lovely in there!

I wouldn't stay at this hotel again. I booked through my travel agent in Finland and somehow failed to realise that as a cheap hotel it's bound to be full of Russians which kind of spoils it for every other nationality, as you are hugely outnumbered by a rude, noisy, downmarket crowd (not everyone was like that, but most of them were, sadly).

The only plus side was the hotel's location - close to El Dahar bazaar area and the beach. Also housekeeping did their best - I have no complaints about the cleanliness of my room. However, the tv worked only just, our toilet leaked on the floor and the shower pressure was so feeble you had to wash your hair in the sink. A maintenance guy tried to fix the telly and the toilet, to no avail.

All in all I was very disappointed. Breakfast was a mess: the room smelt strongly of grease which stuck in your hair and clothes all day long. The Russians piled their plates with food, only to leave half of it uneaten (why do people do this?!). It was so busy that queues were long and it was hard to find a seat. Hardly a relaxing start to your day! The hotel played Russian pop by the pool, in the lounge bar at night and on the beach which is over the street at Triton Empire Beach Resort nearby.

The hotel guards its threadbare beach towels like a hawk, demanding "towel cards" in exchange for towels, yet they stopped handing out beach towels at 2.30pm and also started to collect the mattresses from the sun loungers at this time, although people stayed on the beach until 4pm. The pool area at Triton Empire itself was nice enough but only gets some sun in the morning, so you would not want to stay there all day (unless it's 40 degrees in the shade, that is). As the hotel is a high-rise, the pool area is not exactly a garden. There is a "sun roof" which gets the sun all day, but it's a minuscule landing on top of a high-rise with no bar or loungers, just a few mattresses!

All in all, I would recommed the hotel only for Eastern Europeans who want to feel "at home" or those who don't mind a downmarket clientele and feel to the hotel. It's a shame because it's well located and with a more equal mix of nationalities and a thorough refit it could be an OK place to stay. Next time though I will definitely pay more and hopefully get a much nicer hotel.

We have just returned from a two week and we bin in Christmas and new year its first time for us its fantastic It was the first Christmas and new year we have been away and would do it again
Christmas and New Years eve was excellent and the food and party and so nice show i never see something the same
staff was very friendly
we have so nice room and man clean our room its so nice
We enjoyed our stay very much and we are planning to come back again in June.

After reading a lot of horrible reviews of this place, I was pleasantly surprised. Firstly, I would like to say that for the price of the hotel stay, you are more than basically accommodated. If you want a stocked minifridge and brand new bedding, then pay three times the price and go to the Hilton. Firstly, I'll say that the staff was very pleasant and friendly, always with advice about a nice nearby restaurant or pricing for cab rides. The spa staff were especially friendly and we really enjoyed our 2-hour long spa and massage treatment (50€ each!). The cleanliness was acceptable, though not fantastic, but there seemed to be someone always cleaning something or fixing up something, so it's not for lack of effort. Do bring earplugs to sleep because the DJ will play late into the night and I think the sound travels in the courtyard quite a while.

As for the food from the buffet, I'll agree, it's not great, but it's not bad either. Every morning there was a chef making crepes fresh for the guests, made to order omelets right in front of you and a few varieties of hot options (e.g. french toast and potatoes) a salad buffet with fruit (mainly grapefruit and melon) and dozens of types of pastries and bread (though sometimes a bit stale). So I don't know why others had such a bad experience with that. The dinner buffet we visited only once, and for the price, there are better places to go and eat, e.g. the italian restaurant in the inner courtyard of the hotel, in which they make their own pasta etc.

On Christmas, we were invited with all of the other guests to a free buffet organized in the lobby of the hotel, with a huge assortment of delicacies and desserts and aftwards a free bellydance and beduin folkdance show. That was completely unexpected and really nice. Just be sensible and don't go trying the sushi in a place like Egypt. Really, common sense with foods to try and not will go a long way.

To get to the beach, you must walk to it's sister hotel, Triton Beach, which is about 2 blocks away. Not a bad walk, but be prepared to be bombarded by street vendors and do make sure to dress appropriately. I found that people were very nice to me because I tended not go out baring my legs and arms, and (unfortunately like many other tourists) busts, which is just asking for trouble. I'm all for women's rights and yes, you should be able to wear what you want, but keep in mind that you should respect other cultures when abroad. You are on their turf, not vice versa.

Anyway, the main point of this rating was that you should not worry about this hotel at all! Buy your own bottles of water from the mini-mart across the street and keep it in the fridge. 1 5-liter bottle costs about 10LE (or 1.5 €) so no problem! Enjoy your stay in this hotel. The hotel has only 3 stars but by the effort we saw, I'd say they are going for a fourth!