We have just returned from the Reemyvera Hotel. We stayed there for 2 weeks and we could not believe what we had got ourselves in to. We booked an apartment on the beach resort overlooking the sea but when we got there we was given an apartment 10 minutes away from the beach and there were building works going on literally outside our terrace. The hotel also stunk of sewage. We asked to be moved to one of the apartments we had payed for and was promised by one of the managers that this would happen but the next day we was moved just a minute walk from the first apartment we was given. We spoke again with the manager and he told us that we had to speak to our rep who we had not even seen on the day of arrival or even the next day for our meeting. We rang him and asked him to come to see us and when he arrived he could only offer to move us to another hotel which was a five star hotel in the desert but we would have to pay money but wouldn't be anything over £100. He told us that he would call or text us the next day with the exact price so we waited... waited and waited. THREE days later he come back with a price. £341 it would cost to be moved and by this point we decided there wasn't any point in moving so we stayed. Some of the staff was really lovely and helpful and they worked long hard hours but there were a few that were quite intimidating and being four women we didn't feel 100% comfortable. For the whole two weeks we heard nothing but complaints from the people we had met. We was told all sorts of stories from people staying there and everyone of them said they were disgusted by how misleading the advert for the hotel really is. The hotel definately is not a four star hotel. The food wasn't great at all. The staff behind the bar in reception was very rude, I have never met people like that before. The beach was lovely but again wasn't a four star. What made our holiday was the staff on the beach and the animation team. They were amazing. So lovely. I will really miss them and if it wasn't for them my holiday would really have been one big horrible memory and a waste of time and money. I wouldn't recommend anyone to go there. You will not get what you will pay for your holiday.
- Reemyvera Hotel Hurghada
- Reemyvera Hotel Marina
