We came here after reading many reviews and taking a pinch of salt with most of them. This is a really good value for money Hotel to visit.
Check in was fast and had no problems. All staff members were helpful, smiley and frendly. You can see the difference when they were being spoken/shouted at by other Nationalities.Tipping isn't necessary but a little goes a long way
The room was spotless and cleaned every day, towels were changed every day and the towel art always brought a smile to my face. Fridge was restocked with bottled water daily.
Only two english channels on the TV, but who goes on holiday to stay indoors.
The pool and pool area was always clean and pool guys were there to help. Witnessed one incident where a guest wasnt following pool guidelines and eventually security was called to remove her, heads up to the lifeguard who is only there to maintain pool safety !! Sometimes it could be irritating when you are pestered to buy trips/massages etc, but a firm no thanks is ok.
Food in the restaurants, Breakfast was mainly continental with hot egg station (boiled, fried & omelette). Hot fresh pancakes and hot fresh donuts. Wow !!
Tried all the restaurants at lunchtime. Main one was normal food, stewed meat/curry rice potatoes etc. Pool was Pizza - which was absolutely yumm, chips, salad and buffet. Beach was burgers,chips,salad, kofte, hot dogs, and fajitas styley meat. Was hard to choose which one to go to.
Evening food. The main restaurant food was good, same style as lunchtime. Went to the oriental restaurant, which actually serves Egyptian food, no need to book. This was really good, can reccommend the Um Ali ( sorta bread an butter pudding) Kofta and marinated bbq chicken. Also went to the Aladdin hotel, the food here was good, but the atmosphere was non existant and staff not interested. The Ali Baba hotel however, the food was excellent, staff helpful and efficient and the evening entertainment good.
Also during the day morning/afternoon tea was in the main lobby, yes I also had this, yumm.
Drinks. The rose wine was fine to drink also the rum. The other half said the lager was ok. Soft drinks you helped yourselves to from the machine and there were water coolers at all the bars. Coffee machines and fruit/herbal teas available all day to help yourselves.
There is a money exchange and atm on site.
All in all had a really good relaxing holiday. Can highly recommend.
Room Tip: Room 805 was fab. Standard garden view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC