We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Mercure Hurghada – reviews, photos

4.0 of 5
Safaga Road km 12, Hurghada, Egypt (Formerly Sofitel)
Hotel amenities
Mercure Hurghada
Ranked #9 of 164 hotels in Hurghada
4.5 of 5 stars 332 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

332 reviews from our community

    Trip type
Traveller rating
    158
    95
    33
    27
    19
Date Rating
Paris, France
1 review
1 helpful vote 1 helpful vote
“great dives great vacations!!!”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

@JC
Back in France, after vacations in December,
We would like to say a big thank you for staying in a luxurious hotel with a very nice entertainment team also speaking French, well-appointed rooms in very tasteful décor, the food was perfect with a presentation worthy of the hotel.
Great diving center, Awesome vacation!!! My friend and I made great dives there, the dive center is run by Seafari and their team is really nice. Both we had no equipment before at coming and we were able to rent everything at the center. But not only the dives were spectacular (we saw dolphins!!!) , the dive guide was a true professional and made us feel very safe underwater and on the boat. Thanks a lot to the Seafari team for the beautiful images that we'll keep in our head!!! We are already planning our next year trip ...
See you soon!!!

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask john-S-scuba about Mercure Hurghada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure hurghad, General Manager at Mercure Hurghada, responded to this review
28 January 2012
Dear Guest,
Thank you very much for taking the time to share with us your holidays' experience at Mercure Hurghada. We are glad to hear that you enjoyed your stay in one of our newly renovated rooms designed exclusively for Mercure hotels. We will inform our animation team of your satisfaction, and of course the Seafari crew too, as their faultless service provided many of our guests with unforgettable underwater experiences. We are happy to have this professional staff on site to help our guests discover the treasures of the unique Red Sea world. We are looking forward to welcome you again for other pleasant vacations full of joy and discoveries with Mercure and Seafari.
Aladin Saleh
General Manger
Mercure Hotel
“Part of group ACCOR managing : Sofitel, Novotel, Pullman, Ibis”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
“Looks like an Arabic Dream Hotel! Hurghada is a SAVE place to go!”
5 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Last week my boyfriend and I stayed at the Mercure Hotel. All rooms are renovated since last year. The photos on the website: what you see = what you get :-D.

Khalil of the housekeeping made sure our rooms stayed neat & tidy.

You can aspect high quality service. The waiters are very kind especially Hany Ramdan.

Olga of the front office has been very helpfull. We relaxed at the pool and the private beach is a nice location. It is very windy so bring warm clothing with you during winter time.

We also had a honeymoon massage by Dodo& Achmed, very relaxing and highly recommended.

This was our second time we visited Egypt, we knew there is only one street in Cairo were the demonstrations are going on. This very far away from Hurghada.

At the end of our stay we noticed a Papyrus shop with very special art on it like glitters and glow in the dark. During our first trip (Nile Cruise excusions holiday) we have seen many papyrus but nothing like this!

You can find it behind the bows near the reception, it is difficult to find, you can recognize it by the statues in front of the door.

As we were one of the first clients of Isropa, we met Mohammed our tour guide. He was very friendly and gave good advises. His Dutch language is perfect! The booking agency made a little mistake with our seats, please check these carefully.

All the people we have met love tourists from Europe. As a European, be prepared to be pampered!


Kind regards,


Myrthe & Franklin from Amsterdam

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Myrthe S about Mercure Hurghada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure hurghad, General Manager at Mercure Hurghada, responded to this review
18 February 2012
Dear Myrthe and Franklin
It gave us much joy to host you at Mercure Hurghada, and it is a pleasure again to receive your feedback. And indeed pampered, you deserve to be! We thank you for choosing Mercure as your hotel in Egypt to enjoy marvelous nature, relax with smart comfort and discover cultural diversity of our welcoming land. At Mercury we very much want all our guests to feel the same way as you: what you see = what you get! It will be my joy to share with all the mentioned staff your kind words, with no doubt it will inspire our dedicated team members to keep striving for excellence. Wishing you soon another unforgettable vacation experience at Mercure Hurghada Egypt,
Aladin Saleh
General Manger
Mercure Hotel
“ Part of group ACCOR managing : Sofitel, Novotel, Pullman, Ibis”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice place to relax and enjoy the red sea without too many expectations”
4 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Nice colourful rooms, friendly and politenstaff, also as woman i felt very safe. buffet ok, don't expect too much. The beach area was very nice and empty. All inclusive also includes the alcoholical drinks. I suggest they keep this better under control. So i met very polite egyptians, but drunken tourists. New Year's Eve was fun, wit tourists from all over the world, also a bit loud. Only thing negative: the sometimes loud sound from the pool animation program, which was disturbing the quiteness of tehe sound of the see. And the drunken tourist. But this can happen every where where alcohol is offered unlimited. Diving was ok, (our ship drove into another, and the diving guide was quite under stress, even if not coming to dive))but don't expect anything nearly similar to the really professional diving organisations from e.g Werner Lau, so also here without too big expectations, it is ok. All in all worth it's money, especially if you have booked a cheap travel program! I will return to egypt one day, next time i try the moevenpick or oasis for more professional diving experiences.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MsBombastic about Mercure Hurghada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure hurghad, General Manager at Mercure Hurghada, responded to this review
12 January 2012
Dear guest,
Let me thank you for sharing online your travel experience with Mercure Hurghada. I am glad you enjoyed the quiet sea and, on account of comfort, I also wish you enjoyed the newly renovated and designed rooms. True, during New Year and other festivities periods, animation activities tend to be heightened and some people are inclined to have some extra drinks. Let me assure you though that we at Mercure Hurghada do our best to provide our holiday seekers any time the choice between relaxation/comfort and animation/sports. That being said, we thank you for your constructive remarks and wish you will soon come back to our welcoming land, Egypt.

Aladin Saleh
General Manger
Mercure Hotel
“ Part of group ACCOR managing : Sofitel, Novotel, Pullman, Ibis”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birkerod, Denmark
1 review
1 helpful vote 1 helpful vote
“The very best hotel I have ever stayed in.”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

My holiday stay at Mercure Hotel Hurghada in Egypt the week before Christmas 2011 exceeded my expectation. After staying in approximately 45 different hotels in 20 countries over the years, this hotel was, in my opinion, the very best. I already recommended this hotel for other Danish travelers.
With regards
Leif Christensen Noerrevang 3, st. th. 3460, Birkeroed Denmark

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Leif C about Mercure Hurghada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure hurghad, General Manager at Mercure Hurghada, responded to this review
18 February 2012
Dear Mr. Christensen
Thank you for taking your time and sharing online your holiday experience. It is an honor for us to receive a high appreciation from such an experienced traveler as you are. We are grateful for your kind recommendations and looking forward to welcome many Danish holidays-seekers to fully take advantage of the sunny vacations in the Sinai and its historical and natural heritage.
Aladin Saleh
General Manger
Mercure Hotel
“ Part of group ACCOR managing : Sofitel, Novotel, Pullman, Ibis”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
2 helpful votes 2 helpful votes
“Number one!!!<3”
5 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

Mercure-it hotel number one!
There remarkable, all in greens, the big territory.
Excellent beach, good calling in the sea.
A good, various food.
Many thanks to all personnel of hotel, to an animation command which always entertains having a rest, to cooks who prepare tasty dishes and sweets would be desirable to tell,
To barmen, for their very tasty cocktails.
Separately it would be desirable to thank Mr. Hassana who prepares the most tasty cocktails!!!
This year in hotels have made repair, now it became even better.
Thanks everything, I necessarily still will return in Merkjur!!!

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask miroslava b about Mercure Hurghada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure hurghad, General Manager at Mercure Hurghada, responded to this review
22 December 2011
Дорогая Мирослава,
Благодарю Вас за то, что уделили время чтобы поделиться своими впечатлениями о времени проведенном в Меркурий Хургада. Вся команда и особенно мр.Хассан были очень рады получить ваши вдохновляющие комментарии о службах и сервисах отеля. Очень приятно знать, что вам также понравились недавно отремонтированные номера, и что уровень комфорта в них сделал ваш отпуск еще более приятным. Ждем Вас снова в гости, в ваш Меркурий Хургада.

Аладин Салех, Генеральный менеджер

Dear Miroslava,
Thank you for taking time to share your impressions on-line. It is a real pleasure for mr. Hassan and all Mercure Hurghada team to receive your encouraging appreciation off all our facilities and services. It is great to know that our newly renovated rooms met your comfort expectations and made you vacation even better. Waiting to welcome you back very soon.
Aladin Saleh, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Mercure Hurghada also viewed

Premier Le Reve Hotel & Spa
5 of 5 stars 901 Reviews
Hurghada, Red Sea and Sinai
Show Prices ABS:HotelCheckRates-d1591768?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Steigenberger Al Dau Beach Hotel
4.5 of 5 stars 527 Reviews
Hurghada, Red Sea and Sinai
Show Prices ABS:HotelCheckRates-d647102?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Palm Royale Soma Bay
4.5 of 5 stars 98 Reviews
Hurghada, Red Sea and Sinai
Show Prices ABS:HotelCheckRates-d543461?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 164 hotels in Hurghada, ranked by popularity »

Been to Mercure Hurghada? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Hurghada

  • Sofitel Hurghada
  • Accor Hurghada
  • Hurghada Sofitel
Address: Safaga Road km 12, Hurghada, Egypt (Formerly Sofitel)
Price range (per night):* INR4,626 - 8,248

Owners: What's your side of the story?

If you own or manage Mercure Hurghada, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mercure Hurghada
Show the lowest price for this hotel (from our partners)
Show Prices