4 star hotel not! Foyer had no air con even in 40 degree heat and they were the painting the supposed bar whilst people were sitting at it! Bungalow was dated, plaster falling off walls, dead flies and mosquitoes stuck to walls, door lock broken, steps leading to the lagoon were missing and the door was hanging on one hinge. Despite reporting this they still hadn't been fixed 2 days later hence why we insisted they move us. Restaurant was appauling. Plastic plates, polystyrene cups, wonky tables and the food was average. Poolside bar was ok although the cold water was far from cold! didn't use the pool as we witnessed dirty water being pushed back into it not good. Would we return - not if it was free. Shame really cos with a lot of investment this place could be absolutely stunning just like the area in which it is situated.

Excellent place to relax and forget noise, crowd and pollution. Two types of rooms, are available, bungalows on the lagoon are slightly more expensive, and hotel rooms. All rooms are wide and well designed with simplicity. The swimming pool is clean but cold at this time of the year. Restaurant is stuffed with plenty of food. Staff is eager to help and preserve tourism in Egypt in this moment of politics and change. The location is somehow small, the nightlife is limited but is fully available with any shopping at AlGouna city on the other side of the lagoon at 5 minutes walk distance. Free shuttle boats to Zeitoona beach are moving every top of the hour. It is a wonderful place, different and worth it.

First time I have written a review but felt that this resort deserved praise. We have just returned after spending a great week in a bungalow with a lagoon view. I thought it was brilliant. Better than I expected. Thought the resort was great value for money. All of the staff were friendly and helpful. We would like to thank Zobbi (not sure of spelling) for looking after us. If we did have a problem he dealt with it really quickly. The food was ok. Plenty of choice although a little repetitive. Loved El Gouna - really green and pretty compared with other parts of Egypt. The only downside was the weather. There was a cold breeze most of the time
which was a shock as we had visited Sharm in Jan 2010 and the weather was hot.
We definitely plan to return again in Sept/Oct this year if we can get a bungalow.

I was part of a group of six who went there for three weeks in November. We stayed in the bungalows. I was mildly apprehensive having read some of the more negative reviews by previous visitors. What we found was delightful helpful staff, food that varied from the good to the excellent and very comfortable accommodation. We are not the most active of people so the relaxed atmosphere of the place fitted the bill. There is a lovely pool on site or as an alternative one can take the boat (or walk) to the beach where the same helpful staff served food and drinks. We went snorkelling (on the coldest day of the holiday), did the hour-long boat trip around El Gouna, took in the 45 minute film at the library of Egyptian history, toured the museum and wandered around "Downtown" including a very different Irish Pub (to be avoided). Were some of the concerns raised by other visitors justified? If I was in the fault-finding mode, I am sure I could provide a list but for us this was a very positive experience and we will be back.