our room in cluster seven was first class, cleaned every day, clean linen every day, looking out onto one of the lagoons, the beach, although man made, was cleaned and raked every day, no trouble getting a sunbed, and all of them had a windbreak, the weather isnt the best we have had in egypt but still hotter than england!!!!!!!! the food is typically egyptian, but after being to egypt 8 times the quality was better than i have had previously, we were b and b, and we did eat in the evening in the complex a few times, its twice the price of downtown el gouna, but theres more choice, and as much as you want, like everywhere in the world you get a couple of staff that could be a little more helpfull, but that was usually at breakfast when you were trying to get a cup of tea, on the whole it was a lovely complex and i would go back
Room Tip: cluster 8 isnt refurbished, and some holiday makers we met showed us how bad it was, pay a bit extra...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear Guest. Thank you for reviewing our hotel. We are happy to read, that you have spent nice moments in our hotel. As a matter of fact, we had a few cold and windy days (although always sunny…) beginning of February. In the meantime, temperatures have gone up again and are at a very pleasant 25-27 C. Hoping to be able to welcome you back for another occasion, we remain, with best regards. Brigitte Gobran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC