we had stayed for 3 days in iberotel borg el arab, the hotel location is great,it is in the beginning of the north coast road, the staff is so friendly.my advice is to take a chalet on the first or second line on the beach which is much better than the rooms in the main building of the hotel as both have the same price....it is spacious,very clean, well furnished and near from the pool and the beach.....bathrooms are very clean.....food is delicious and variable specially the salad buffet is the best ever i had seen.. the beach is fabulous but not for swimming as it is not safe as in the whole beach in north coast.....in the evening, there is an oriental show which is so cute,,,,, the weather was fantastic there in July and august which is the best time to stay in this hotel otherwise it ll be cold,,,,,,,,and sure if i ll spend my holiday in the north coast i ll return to this hotel

It is a nice hotel regarding the pool the beach is nice but the sea is very high and dangerous food is nice but I found a surprise upon check in as I found a dead cockroach I called someone to clean it but no response occured till next day when regular housekeaping was done and the surprise that the cockroach was still there so my wife removed it by herself. At that night there were insects stinging e and my baby which were not mosquitoes and in the morning I dicoverd they are small bugs like ants but red in colour , upon check out I cmoplained about this and the manager apologized to me but he didn't make me any discount but promised me a discount on next stay!!!!!

We had 6 rooms changed 3 after one day to Sea Front which is the only acceptable room for the rate charged. Average breakfast buffet and very poor dinner buffet. Kids club was closed. Pools are nice and clean. Beach is dirty and not cleaned by staff who are struggling to keep this hotel open. Needs better management and marketing to keep this hotel afloat.

After reading all the negative reviews we were a bit worried about staying there but since our favourite North Coast destination (El Alamein hotel) hiked its prices drastically for the summer season we decided to give this hotel a try.

The hotel has obviously undergone recent renovations and thankfully they are almost done. The remaining renovations are in an area that does not disrupt the resort or the guests. The grounds are impeccable as are the many pools.

The sea was a bit rough as is usually the case on the North Coast so you're better off using one of the many pools. There is also the occasional jellyfish.

The staff were amazing, very friendly, courteous and helpful, among the most pleasant we've dealt with. Service was excellent as were the breakfast and dinner buffets. We were very pleasantly surprised.

The rooms are pleasantly and tastefully decorated in an upbeat and bright way and the view is amazing. You can choose from rooms in the main building which gives you a bird's eye view of the resort or you can choose from the chalet style rooms by the pools and gardens.

It's also close to the city of Alexandria, about 50km so if you want to go to the city it's easy. The resort of Marakia is next door if you need supermarkets and pharmacies etc.

But be prepared to see many ladies with burkinis in the pools.

Overall it was a very pleasant experience and we would go there again.