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Hotel Kristal – reviews, photos

4.0 of 5
135 Marsala Tita, Opatija 51410 , Croatia
Hotel amenities
Hotel Kristal
Ranked #13 of 27 hotels in Opatija
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    9
    9
    11
    2
    3
Date Rating
Utrecht
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Lost glory; surfing along on 60/80 year-olds with fond memories”
3 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

We booked a last minute "superiour room" with sea view for about €110/night at booking for a certainly spacious room.

Location is great, but this hotel just did not get it right..... In a four star hotel with a bathtub; wouldn't you expect a bath to actually work? We were explained by the reception that the baths lack stoppers because using these created the risk of flooding. Pardon me?

plus: the hotel is right at the sea; and offers a fine pool too. Very friendly lady at reception; could hardly talk through her broad smile.
average: a broad offering for breakfast, but all a bit bland.
minus: it's lost its glory.
big minus: at check out we where charged a couple of odd items (beyond tourist tax), such as insurance (for what? the risk of flooding maybe?) and "registration" (while really we did all the work of that by booking online at booking.com ). Not big charges, but a turn-off.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MnBUtrecht about Hotel Kristal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rehovot, Israel
Top Contributor
50 reviews 50 reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
“not for single”
3 of 5 stars Reviewed 27 December 2010

single room is a closet not to the sea!! awfull!!
little room like a student room

  • Stayed August 2010, travelled solo
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask micha2 about Hotel Kristal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Friendly staff and nice location”
3 of 5 stars Reviewed 11 August 2009
1
person found this review helpful

We stayed here for two nights. The rooms were relatively large for Europe. Nothing fancy but very decent. Reqested water view and did not receive which was a shame. Looking at the street wasn't interesting. The pool was okay. Not outside which I would have preferred.
The staff was super friendly, especially Ivan, and helpful. They made dinner reservations and taxi reservations. The location was decent as well. Walking distance to a lot of restaurants.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask anggrad99 about Hotel Kristal
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Helsinki, Finland
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“relatively good value, but nothing special”
3 of 5 stars Reviewed 2 April 2009
2
people found this review helpful

Got good deal (about 50e) for this hotel and stayed one night during off-season. My room was good, but my friends complained of noise from the street and couldn't sleep well. Also one of their windows didn't close properly. Reception noted these complaints - and reception was very helpful. Breakfast was not really tasty with poor coffee and artificial juice. So, one night is okay, but would not stay longer.

  • Stayed March 2009, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JoonasH about Hotel Kristal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ljubljana
1 review
1 helpful vote 1 helpful vote
“Disappointing”
2 of 5 stars Reviewed 1 April 2009
1
person found this review helpful

Disappointing

I have booked a weekend stay for my hubby and me in this hotel. It was a wellness special offer, named Pure Pleasure and it was supposed to cost 96 Euro per weekend per person.
We came there and the receptionist didn't know they had such a wellness special offer and explained us, that we only have reservation for a night and a breakfast, but offered to transfer our arrangement to half board. We were a bit disappointed, since that meant no pull for the evening, but then the guy explained that the pull, the wellness center and the sauna closes at seven p.m.
The food was very nice, there was a lot of choice and the taste was good, but the restaurant was crowded and the servants ordered us where to sit, which I found rude. I was pregnant and we got a table too small to sit normally, it was not possible to put two plates one beside another, since the table was around 40 cm wide.
The room was nice, it had an excellent view to the sea and there is just a small beach between the hotel and the sea. Beside too few towels, a bit stinky toilette and the sink being congested, the room was fine.
We tried to get some massage or anything that might simulate our wellness package, but they told us, that the wellness center is occupied until next week.
We left the next morning, so we just stayed for one night instead of two, because the hotel wasn't meeting our expectations. We paid 100 Euro per one night, which was 2 times more than the package we booked per night (and we have had no wellness treatments).
The pull was about 15x5m big, which was way too little for all the 200 guests trying to swim, the sauna has one small Turkish and one small Finish room, so again, too small for 200 guests.
The hotel is definitely not worth 4 stars.

  • Stayed March 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Kristal

  • Kristal Hotel Opatija
Address: 135 Marsala Tita, Opatija 51410 , Croatia
Price range (per night):* INR4,737 - 9,307

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Hotel Kristal
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