first of all, after realizing this was probably going to be a dump we attempted to cancel our room two nights before our arrival date. we were told over the phone that we couldnt cancel, then 5 secs later told we could, but had to pay a $40 dollar cancellation fee-which we were totally okay with. we said we'd call back later (bc we wanted to make sure we can book a diff hotel). when we called back an hr later the same guy (who remembered who i was from the first call) was now telling us that we couldnt cancel, we dropped it and showed up two days later at our original reservation. after waiting 30 mins to check in and receive room keys we finally went upstairs to our room. what we found was a tiny room w.an awful strong smell of chemical, and a crack in the glass of our window about 3ft in length. im not being dramatic and saying that is was all open, but it sure was a target and would have made breaking into our room that much easier, and since we were three girls by ourselves we did not, whatsoever, feel comfortable staying here. i called the front desk to tell the man about the crack, not only did he already know about it but when i told him it was a problem for us-he just hung up on me. long story short we packed our bags and went downstairs to approach him. we knew and understood the refund policy so we simply asked for a room change. however, there were no more rooms available, at which point we thought it was only fair for a refund so we can stay somewhere else. he got extremely rude, told us no and began to argue to the point where we had to call the police (who took our side, but unfortunately couldnt do anything because it was a "civil" case not a "criminal" one). after wasting over an hr on this entire event we simply left and went across the st to the hilton and had to pay for another room. altogether, its been almost two wks and we have yet to settle this dispute, but will not give up because we deserve out $250 back; especially seeing as how we did not stay there! please understand im not one to complain but have been to ac many times and never had an experience as close to awful as this was. do yourselves a favor and just spring for the extra hundred bucks and stay at a legit hotel, you wont regret it! ps-there were several other issues which im sure i dont even need to share lol. hope this helps!

My family and I came on vacation this weekend to Seaside Heights, New Jersey. With it being a saturday night we couldnt find any place to stay so decided to look in atlantic city. I found this motel and inatantly gave it a shot. The guy at the front desk was very accomidating and polite. The thing I was most impressed about was the AC being on when we got in the room. The room is a little small, but there was a microwave and a mini fridge that worked. The bathrooms were clean as was the overall room. Also, room has a huge closet for storage. Im pretty satisfied for the price of this hotel.

We were in AC along with other family members for a concert at the Borgata. The house rental that my BIL had arranged had fallen apart at the last minute and he scrambled to make other last minute arrangements. He arrived about 1/2 before we did and checked in and reserved a room for us for a "decent" Saturday night price.

Upon arriving, we discovered that there were 40 rooms and only about 25 parking spots. Street parking at the meters is $.25 per 5 minutes from 6 am until 11 pm. Or go find a lot for $8.00. You can park at the Hilton lot, if you have a HIlton card.

Check-in..had to wait 15 minutes for the desk clerk to return. He honored the internet price given to BIL and gave us one of the only available rooms on the 2nd floor. I have rheumathoid arthritis and have great difficutly with stairs. Great they have an elevator..nope out of order.

Finally upstairs. get to room - only 1 key works. Small room 2 double beds. Tube TV in small armoire. Night table between beds and a desk and a closet. Room was clean and so was the bathroom. Did a bedbug check and beds appeared bug free.

Did not hear any noise from neighbors. Beds were hard as a rock.

For the price - did not expect any amenities and there were not any.

BAD SIDE...upon entering there was a odor. I could not pin point it..but it might have been a chemical smell as previously posted. Put the AC on before we left but when we got back, it was off and the smell was still there. After 10 minutes in the room I started to have an allergic reaction. Time for my inhaler. Another bad thing. When we returned to the room and turned on the light switch right by the door, there apparently was a short with the floor lamp/switch.

We did not spend the night but instead opted to drive the 3.5 hours home and arrived back home at 3:45 am.

Booked this room sparingly while traveling from New York with my parents with the intent of spending one night in Atl City for a night of fun, my dad's bday, gambling, etc before traveling home to North Carolina. As a choice hotels card member, I was planning to use my points for a free night...so we arrived...as I pulled in, my parents said no way...the parking lot was scarce, the lawn was unkept and it looked as if it hadnt had a guest since the 70's...I got out, left my parents in the car and went to what was an office but was actually a room, because the office was going through renovations..I guess...I told the lady that I had reservations, but that I wanted to see the rooms first, she walked me to a room...when she opened the door, I was dumbfounded, that she actually thought I would like it.. the comforter was old, like faded, dingy, the carpets were horrible, the bathroom was dirty, the window seals were nasty, the furnishings were at least 30+ years old, the smell was mixed with an old antique odor and a hint of clorox...I looked at the lady and said.."no" she said what about this one and open the door next door and it was more of the same, except the bathroom tiles in this one was -lost for words..nothing was done in terms of housekeeping to make any of these rooms accomadating...its a complete racket and they think people are desperate to even stay there. I demanded my points be transferred to another hotel...and it was very nice I must say..by the way the continnetial breakfast( i think i spelled that wrong, but anyway) its false, there were 2 or 3 muffins in some type of plastic stand..no water, no juice, so just be aware..its not worth it, even at a cheaper prive, its not worth bed bug bites, possible skin inflammations and the likelehood of carrying roach eggs home...