Me and my gf were very disappointed with our stay here. We researched a plethora of hotels and resorts along the boardwalk and judging from reviews and pictures this place looked like an awesome place to stay. The 'No Party' rule is new to me but I liked it because this ensured that we wouldn't hear loud obnoxious behavior from neighboring rooms during our stay. But overall the experience was not enjoyable.
We arrived about 7pm on a Friday and checked in with no problems. The parking garage was rather tight with catastrophically low ceilings but unless u had a family van or mammoth SUV it shouldn't be much of a problem to maneuver. What really didn't sit well with me was that there was no elevator in the parking garage. You were forced to walk flights of steps down to the ground level after parking your car. And from there you'd have to walk over to the front entrance of the building which was a breeze way of biblical proportions (or so it felt). On a November night, mixed with ocean breezes, it felt like a chilly January morning.
The lobby and elevators were clean and well-kept. You may have to wait awhile for an elevator simply because there are over 20 floors and only 3 elevators so I can't really rage about that too much. We were on the 10th floor. The hallways were clean here and smelled like hand soap. That smell was odd to me but I'd rather that then the faint smell of urine, smoke or garbage. Now once we get into our room, that is when the true disappointment of the evening sets in. When we looked online at pictures, the rooms looked immaculate. Not overly spacious, being as we reserved a studio suite, but spacious enough. The kitchenette looked clean and modern, the queen sized bed looked soft and comfortable, just a delightful and relaxing atmosphere to spend your time after roaming the boardwalk and casinos. What we walked into was lavish and swank if it were 1978. The microwave, fridge and stove were extremely dated. Not just dated, they were ancient artifacts that should be studied rather than utilized. The bed was a full size that was very low to the ground and the pillows felt like newspaper and Sunday morning coupon clippings shoved into a cheap t-shirt. Me and my gf did not have ONE decent night of sleep because of this raggedy bed. The 30 inch 'flat screen' tv was put high atop a wall bed which made watching tv just that much more awkward. And I understand they don't want their property destroyed or damaged but there had to be atleast 5 disclaimer signs in any given area of the room. You cant leave dirty dishes, you can't unplug the 'tv remote sensor' that looks strangely like a hidden camera that's aimed directly at your bed, you can't leave the room in an extremely messy condition (because we are all on one accord of what makes a room 'messy' as opposed to 'extremely messy' right?), if anything is damaged or missing upon check out you are required to notify them or you will be charged (that's a given) BUT they then give you a list of prices for all the objects in the room and how much you'll pay if damage or misfortune comes to any of it.... Oh and on the table they have an envelope asking you to tip their maids. I know all of that sounds laughable and fabricated but believe me that none of it is exaggerated. The bathroom wasn't too bad except for the toilet which almost required you to do a Hulk Hogan leg drop on the handle to make it slowly and gently flush. We didn't use the jetted tub. No reason for that, it looked fine we just had no interest in it to be honest.
Another unacceptable tidbit I'd like to make note of, after 11pm the door on the boardwalk is locked. You'll have to walk around to the front entrance and use your card to gain access to the building that way. Before 11pm, I haven't the slightest idea what rule is in place as far as getting into the building. On Saturday morning, we went out for breakfast and came back at about 12 but couldn't get into the building for some reason. Our card didn't work at all so we had to be buzzed in. My complaint with that is that if you're going to buzz in any warm bodied being that's at the door, why even require card access? If they saw us struggling with the card they could've buzzed us in earlier and if they didn't see us struggling they basically buzzed in two complete non-residents which makes all security measures pointless.
The best thing about Atlantic Palace is it's location. That alone can't be beaten for the fact it's in the middle of everything. It doesn't have it's own casino but you're easily within walking distance (or staggering distance depending on the kind of day you're having) to a casino or nightclub.
The worst thing about Atlantic Palace is everything else. It presents itself like a modern, up to date and luxurious resort for a great price. Truth be told, I could've spent the money elsewhere and got a better suite at a well known casino hotel on the boardwalk.
I'd say this place is GREAT for older people who have no intentions of touching anything but slot machines, basic cable remotes and snooze alarm buttons. But if you want to relax on a mattress and pillow that doesn't feel like the exact same hay baby jesus slept on or go to a concert at House of Blues and come back to your hotel and feel like a teenager who got locked out of the house or play an arcade that's younger than Justin Bieber or maybe even spend over 140 a night and NOT feel like you woke up on the set of Three's Company then you may want to look elsewhere.
- Royal Hotel Atlantic City
- Royal Hotel Atlantic City Palace
