The service was good they wrere helpfull,breakfast was good may opcions buffet with eggs a la carte it was good , now the rooms need work the doors and other s are in bad shape in overall is a little bit outdatedit used to be the only 5 stars in the island they still have areal good gym as well is under new managemenet so they are improving and renovating
they have nice apartments to rent could be a good option if u are 4 + pple, for us was important to have a clean and comfrtable bed and room and its what we got the place was quiet at night i arrived in the afternoon they offer me a good price right there at the reception + "coktel de bienvenida"it was low season, the location was good we enjoyed the kayak and the stay; if u go don't miss "la regatta " restaurant few steps from the hotel delicious!

Choosing a hotel in San Andres wasn't easy but after doing a little research i contacted my family in Colombia and they where able to get me a promotional packet for 5days/4nights for $620.000 ($335USD) with taxes included but without meals for 4people. I took the offer because the Decamaron hotels which are all inclusive where charging $240USD per night. The only drawback of the promotional packet was that you had to listen to a 45minute time share by a salesman but all you have to say is no your not interested and they actually give you a certificate for a 3day/2nights at a hotel in Colombia,Panama,Ecuador or Peru. You will see the time share salesman everytime time you enter or leave the hotel it gets a little annoying after a while.

The hotel location is perfect because it's really close to el Centro of San Andres. My room had a seaview balcony but it was a little outdated more like early 90's feeling but i guess waking up to ocean view was worth it. My biggest complaint would have to be the bathroom starting with the toilet barely has any pressure, the bathtub paint is starting to peel as well as in the walls and ceiling in the bathroom i would highly suggest management to fix the problem immeaditely before they get out of hand.

The hotel has a nice big pool and a small beach since i went in March (low season) it was pretty empty which i really enjoyed. The hotels gym is actually a real gym not like most other hotels which advertise a gym and all they have is a treadmill and a couple of stationary bikes. The hotels nightclub is Blue Deep and it's actually the best spot for nightlife in the island even though we went on a friday night and it was pretty empty mostly tourists and hardly any locals. Since our plan didn't include meals we only ate at the restaurant one morning using our one meal voucher the breakfest was good lots of variety. Overall i would recommend this hotel to families and couples, the hotel is not perfect but is not as bad as some other reviews in the past had made it seem. Just for your info there's no 5star hotel in San Andres

Victor

No service. Really. People seems bothered if you ask for something.
An insistent band of people offering "the deal of your life" in 30 mins. If you say no, they don't even say bye.

The sea and climate (fine permanent breeze) is perfect.

I stayed at this hotel for 6 nights. The hotel room I had was falling apart literally. The bathroom was disgusting and I rarely had hot water, let alone water pressure. Not much of a beach. The staff was friendly but helpless to improve the crumbling structure of the hotel. Needs to be completely renovated.