The experience began with a very helpful support in the hotel's website in order to organize airport's pickup and some activities in the city. Upon arrival to the hotel very friendly staff, lovely room, great services, nice food. Very well located, near to some of the biggest malls in tje city and also near to all transportation services (bus, metro, taxi). Just a small black dot, not really under hotel's responsibility but the transportation organized through a third party is not really punctual. Either at our arrival to the airport and when leaving from the hotel the car was delayed, not big trouble but requires to be patient. In general a fantastic experience, will be back either as couple or with the full family

I'd give this 3.5 stars if that was an option. Good stay in a nice part of town in a terrific city!

Room – clean, nice natural light, good size. Slight leak in the shower that causes water to drip into the bathroom area, nothing a simple caulk couldn’t fix. AC was weak – I’m glad it wasn’t hot while I was visiting!
Technology – Good wireless access. Great flat screen Samsung. No power plugs available in the room, literally all taken. I had to unplug a bedside lamp in order to get light and that fixture came out of the wall! Need to invest in upgrading the power infrastructure of the hotel.
Staff – generally helpful & friendly but very limited English capability. Really helpful gentleman at the morning breakfast buffet!
Breakfast – good buffet with standard fare (cereal, fruit, rolls, scrambled eggs), some authentic local options (e.g., arepas) as well as ability to get some off menu items (e.g., egg whites). Surprisingly good coffee.
Location – beautiful neighborhood, but only real eating options are across the street in the upscale Santa Fe mall. Beyond mall options, you'd have ato walk a good bit. Good options try “J to C" in the mall : )
Gym – Decent gym, good cardio, but lacking in weights. Currently equipment is comparable to those at a Marriott Courtyard in the US. They have the space, but for whatever reason don’t seem to know what constitutes a decent 4* hotel gym. Only 2 weeks after they posted their note in another review below their arrangement with BodyTech had ended. Nothing updated on their website – still says they have a partnership with BodyTech and nothing indicated on TA. It would now cost ~USD 17 to work out. They fixed it for me...but sort of wasted 45 minutes of my time.

Room correct, & nice very polite staff.
Food good (lunch), breakfeast very average and not at the level of 5 stars, basically eggs fruits arepas nothing really tasty. Some colleagues complained about too small rooms.
Gym : very poorly equiped, complained with some colleague and were given invitation to the nearby Bodythech.
Business room for meeting no so good..hear the noise from nearby road, no AC so they installed a noisy air cooler which we had to turn off
VERY poor internet connection.

We stayed at the Porton on Dec 13 and 14 for a small tour of Colombia, the stay we had at this establishment is worth well my time to write and praise the service and the room we stayed in and the view we had. I strongly suggest you stay at the Porton when in Medellin