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Hotel Capilla del Mar – reviews, photos

3.5 of 5
Bocagrande, Carrera 1ra. No. 8 -12, Cartagena 3939, Colombia (Formerly Capilla del Mar Global Hotel)
Hotel amenities
Hotel Capilla del Mar
Hotel Capilla del Mar
Hotel Capilla del Mar
Hotel Capilla del Mar
Hotel Capilla del Mar
Hotel Capilla del Mar
Ranked #16 of 90 hotels in Cartagena
4.0 of 5 stars 222 Reviews
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222 reviews from our community

    Trip type
Traveller rating
    102
    83
    23
    6
    8
Date Rating
Houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Very disappointed”
1 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

We just checked in. They told us could have a much nicer room for a little more per night. I would hate to see what the other room looked like. This hotel is so old is just disgusting. There is not one thing in the room that does not need rennovation. Wanted to get something to eat. Went to both restaurants...they were both closed. Went to the bar it was closed. They said call room service. Room service did not answer. OK, so went to take a shower and no bath towels...3 hand towels, no washcloths. If there is any rennovated rooms , I sure did not get one. We are supposed to be here 4 nights...maybe they will move us to a decient room. Not holding my breath.

Room Tip: I guess ask for an updated room. We did not know to do this.
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  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LadySkye about Hotel Capilla del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful Hotel, Great Location”
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

My wife and I spent a delightful week at the Capilla del Mar over Christmas, and everything was first-rate. The staff is most welcoming and they convey a consistent friendliness and good cheer, and this runs true from the doormen and bellhops to the waitresses and the guys like Roberto and Luiz who run the bar stand at the beach. The breakfast buffet features wonderful fresh fruit and juices, and lunches were also reliable. The San Marino restaurant serves superb grilled steaks and fish, and the pizzas are high quality as well. The roof-top pool is a bitsmall, but the panoramic views are spectacular. The Hotel is ideally situated on the beach at Bocagrande, and it is only a couple minutes walk to the local shopping. Cab rides to the historic old city are very cheap and easy to grab any time of day or night. It would be very hard to find a superior choice of accommodation for exploring all that the fabulous city of Cartagena has to offer. Ask for a room overlooking the beach and you will start each day with a specacular view of the shore and the fortressed old city in the distance.

Room Tip: Higher up is better, and a beach view is well worth paying for.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
1 review
2 helpful votes 2 helpful votes
“Good Location, service could be better”
4 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

This hotel was across from the beach, rooms were spacious and clean. We had to wait for over an hour to get 1 room (we had booked 3). Several events were planned and announced (folklore show, talk, singer) then cancelled but no notice was made of the cancellation. Generally a good hotel. Breakfast buffet was very nice.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CfromVA about Hotel Capilla del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Great beach location”
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

Very centrally located right across from the main beach area and near a variety of stores and restaurants. Due to a renovation, the hotel offers two types of rooms: renovated and modern or "traditional" but non-renovated. I chose the renovated room and wound up with a wonderful ninth floor modern room with a balcony and view of the beach. Very spacious room with two double beds and excellent free Wifi. The pool on the 22nd floor has a fantastic view but a so-so bar. You can choose from at least 5 places to eat: a gourmet restaurant with buffet at lunch; sheltered patio first floor restaurant, beach location, the bar at the pool, and a bar on the 21st floor. I was there for business but it was a delightful oasis in a warm, humid climate. Would definitely stay there again.

Room Tip: Ask for a renovated room with an ocean view.
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cfuller603 about Hotel Capilla del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Senior Contributor
29 reviews 29 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Beach View, Breakfast Included, Lovely Staff”
4 of 5 stars Reviewed 2 November 2011

I booked this hotel in a packet deal I got on Cheaptickets. Upon arrival in Cartagena, at the Hotel - Hotel Capilla del Mar, my reservation could not be found. I ended up goign online and forwarding the hotel confirmation to the Hotel. And after an hour waiting, I got checked in and upgraded to a suite!

The hotel room was simple but had a balcony that wrapped from the bedroom to the living area. The decor was a bit "dank" but it doesn't matter because I spent more time OUT of the hotel than IN it.

The breakfast was included in my package price and was delicious with an assortment of exotic fruits, buffet items and made-to-order omlettes.

The staff was incredibly accommodating to my every request and booked my local and excursion tours around the region.

LOOVED Cartagena! It was a perfect diversion from the cold and damp winter!

Room Tip: Ask for an ocean view!
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  • Stayed March 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask soyjill about Hotel Capilla del Mar
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Additional Information about Hotel Capilla del Mar

  • Hotel Capilla Del Mar Global
Address: Bocagrande, Carrera 1ra. No. 8 -12, Cartagena 3939, Colombia (Formerly Capilla del Mar Global Hotel)
Price range (per night):* INR6,781 - 11,894

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