I stayed at Cali Plaza Hotel for a total of four nights from late September to early October, and chose the hotel based on the many positive experiences previous guests expressed here on TripAdvisor. Making a reservation through the hotel's website on the internet wasn't a problem. You are able to make a reservation, but in order to secure the reservation, the hotel requests that you a pay a deposit in advance (for me, this was $63) with a credit card through PayPal. This deposit is then applied towards your hotel bill when you are ready to check out. Upon arriving at the hotel I was greeted by receptionist Henry, who showed me to my room. During my stay, I found great hot water and water pressure in the shower, cold air conditioning, clean and fluffy towels, clean linens on the bed, a security safe in the closet, television with about 80 channels (some in english, including CNN), and a mini-fridge. Housekeeping did a great job freshening the room every day. There are no telephones in the rooms, but you are provided with a cell phone by the hotel. You then buy a phone card (60 minutes for 20,000 COP or roughly $10 in cash) from reception, who then cheerfully sets up the phone for you. The bar and restaurant of Cali Plaza Hotel is currently closed (it operates as a separate entity from the hotel, and they are trying to find someone to rent it and re-open it), so breakfast is not available at the hotel each morning as of right now. This was a little disappointing, and made finding your first meal of the day a challenge. There is also no common computer for guests to use in the lobby, but there is an internet spot directly across the street and a much better one (Cyber Sexta) on the corner just down the street. At checkout, if you pay in cash with US Dollars, you are given a 5% discount, and a 10% discount if you pay in Colombian Pesos. Overall, I give Cali Plaza Hotel a thumbs up, and would very much consider staying here on a future trip to Cali.
