The lobby was always crowded, there was a minimum 10 minute wait in the reception for every small thing, and it was really rally noisy! The walls were thin I guess, noisy groups in the corridor left me sleep deprived. Service was bad- I was making an enquiry at the concierge desk, the guy there couldnt help me, so he went saying he would get someone, after 10 minutes, nobody came and I went looking for the guy- he was standing outside watching some road show. When I asked him- he coolly pointed to the manager's desk and said "ask there, I dont know anyway" I spent another 15 minutes waiting for the manager to turn up. There was no sugar in the room along with the tea sachets, the housekeeping lady kept forgetting to keep stuff and came back to give towels, soaps etc.

My wife and I stayed at this great 4 star hotel in Qingdao. It's right in the center of the city, you have the carefour supermarket accross the street, nice restaurants and so on. The neighborhood seems really safe even during the night. The room was pretty big, clean, good internet access. It has a really nice gym and swimming pool. The are two breakfast cafeterias, one on the ground floor and one on the 23rd with chinese and western style food (even hotcakes and waffles!). I recommend the one on the 23rd because nobody seems to know about it and it was always empty ;) . The only thing we didn't like was that they did not have a non-smoking room when we got there so the first night we slept in a room that smelled really bad. The second night they changed our room and even gave us an upgrade so at they made up for it in the end. I go to Qingdao regularly for business and I am looking forward to staying there again. I also went to both restaurants in the hotel. I didn't really like the chinese food one. Then I went to the japanese one on the second floor. I ordered two dishes, one they got wrong and the second was a fried shrimp sushi roll, the bad part is that they bathed it in mayonese, which was really grose. The next day I tried again and asked for another dish with fried shrimp and they did the mayonese thing again. I complained because in the picture it didn't have mayonese so they took it back and brought me a new one (or the cleaned the old one and fried it a little more I believe). Anyway, the hotel was great, I dont recommend the restaurants. Have a great trip!

brought me something else (which wasn't too bad but not what I ordered) the second was fried shrimp and they put mayonese all over it. It was really

Got a room upgrade to 18th floor with ocean view which made a difference seeing as I was staying here for 6 nights. Nice room, good service from staff at restaurant, check-in and concierge. Had East Meets West buffet in groundfloor restaurant - no complaints - great salads and lamb cutlets - dined here three times! Good wine list, cold beer! Business centre okay, but like every other city hotel - expensive. Good to have Carrefour across the road as well as Jusco two blocks down the road. Found great Italian restaurant three buildings up from the hotel so made a nice change to have pizza for dinner one night. Will definitely stay at this hotel again as location great!

Can't decide between the Shangrila, Crowne Plaza, or Copthorne? This one is way cheaper (check agoda) and you located directly in the middle of the other two along Hong Kong road. Also directly across the street from the Carrefour so you can get some snacks for the room if you're sick of chinese food. I didn't eat in the hotel restaurants but did order the club sandwich from room service one night and was pleasantly surprised. It was tasty enough and a good break from all the octopus, shrimp, and other seafood I'd been eating with business partners. Stayed here 5 nights. No complaints.