Having already written a review of an awful experience (all true) at this property, I write this review to report a more recent experience. The senior management of the property contacted me toward the end of my earlier stay, apologizing for what was admittedly an abysmal failure, and inviting me to try them again. So I did. I contacted the manager of the property prior to my arrival and asked him if he could guarantee a non-smoking room as reserved with wifi signal, and he said he could. So I reserved rooms for myself and my colleagues and tried them again. Check-in was quick. The room (with view as reserved, without stench of cigarettes) was clean and well prepared. The property is kept spotlessly clean. Wifi continues to be a problem. In the room I stayed in, there were two bars of wifi signal, and the speeds were poor. So this is an area where the property could use substantial improvement, especially for business travelers. The breakfast buffet (I didnt eat breakfast on my first stay) is impressive, with an enormous selection of Chinese and Western options. Overall, the property is kept spotlessly clean, the food and catering is very good, the employees try to be helpful, and, except for faulty wifi, my latest experience at this property was positive. Any traveler who does not need internet access should have a very pleasant stay.
Room Tip: The rooms at this property are very well designed. If you need internet access, let them know ahead...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Dear Dr. Benado,
It was a great pleasure meeting you personally during your recent visit.
I'm very grateful that you gave us another opportunity to serve you at InterContinental Qingdao and I'm glad to read that you have enjoyed your stay.
Dr. Benado, we are looking forward to your next visit at InterContinental Qingdao.
Best regards,
Alexander O. Wassermann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC