I wasn't a guest at the hotel, but the hotel staff helped me out with a situation. They were amazing, helping with translation, pointing me in the right direction, helping me as much as they could. So although I wasn't a guest, their service amazed me.

I don't think this is a 'very good' hotel so that's why I've only awarded it 3 spots, and I don't recognise it from some of the previous comments - perhaps I got there on a 'bad' weekend. Anyway, location-wise it's good - plenty of facilties around the hotel and the museum is just across the way (didn't go - actually it looked to be closed).
I found the hotel presented itself as somewhat dated and drab, the fixtures and fittings were all rather tired and worn and the room amenities were not of the standard 'international' class but more akin to 'Chinese would-be's', e.g. paper thin slippers and cheap toilet roll.
Breakfast was adequate but I thought the choice was quite limited, especially the western fayre, and service was a little haphazard throughout. Nevertheless, it was ok and generally functional but certainly nothing like any of the other 'five-star' hotels I've stayed in in China.
The biggest disappointment was going down to the health centre and finding no one on reception and all the lights off. This was early evening and it had been a baking hot day - just ready for some steam therapy. After finding some staff, they opened up but nothing was prepared and they seemed to actually think I would sit around for half an hour in my dressing gown twiddling my thumbs while I waited for the sauna to heat up from scratch. No jacuzzi going, no pool, no apology or explanation, and nothing for me to do... bizzarre.

I would have to agree with another one of the reviewers in that this place has everything you need and then some, but like many Chinese hotels, is lacking in the character department. No matter, check-in was fast and effecient. The food in the restaurant -I had both lunch and dinner there - was quite outstanding. a huge amount of choice. very clean and a fairly large room. free internet access. what more could you need at a fairly reasonable price?

Well managed business hotel. Checking in was quick and efficient. The French assistant manager greeted us and offered his business card for any needs we may have. My room (1523) was spacious and clean, and was equipped with all the amenities a 5-star hotel would have (hot water kettle, safe deposit box, iron with ironing board, and even a pillow menu). The desk was great for working - great task lighting with 4 electric outlets and free reliable broadband. The bed was a little on the hard side but comfortable. Service was great, one of my light bulbs went out and someone came within 5 minutes to replace it. The Fitness Center was well equipped, but lighting was a little dark. The Business Center was very efficient. They were able to help me book a SJZ to Beijing train ticket. Breakfast buffet had a decent selection. The hotel is conveniently located with shops and restaurants within easy walking distance. All in all, a great business hotel.