The staff at the Hilton did a great job of making us feel welcome and attending to our needs. From Jack in Guest Services to Luke in the Big Kitchen, everyone was polite and friendly. As a frequent traveler within East Asia, I almost forgot I was in China! The facilities were in top condition as well: the pools were well maintained, the beach was tidy, and the grounds were nicely manicured. Our two little guys enjoyed the experience so much that we extended our stay for an extra night and they still weren't ready to leave. I'm looking forward to returning on business in a couple weeks!

This is a beautiful resort and I have been there for twice, and both stays are very pleasant and unforgettable.

Things I like from the hotel:
(1) Great location - centrally located at the best beach of Yalong Bay, a highly coveted and strategic asset of Hospitality industry in Sanya,

(2) High quality of breakfast with both western and Asian cuisines - dim sum assortments are great, along with the service. The only downside for breakfast is: at summer it was very warm and the AC wasn't doing its job;

(3) Great rooms and great views. As an elite member, I was upgraded to Deluxe ocean view room or beachfront room, based on capacity of the hotel. Both rooms have stunning views.

(4) Both the Chinese restaurant (Feng Yuan) and Western restaurant (ICE) are top notch in Yalong Bay.

(5) Beautiful and large pools - my little ones love it!

Things need improvement:

(1) It only has cable Internet connection, and in a digital era, any hotel without wireless connection is a passe to me;

(2) It has a relatively old hotel so that the internal decor is somehow worn out;

Other than that, this is a fantastic property and I can't wait for my third trip to go there!

We stayed at the Hilton Sanya for our christmas break and had a very lovely time. The friendly and helpful staff are definitely a real asset to this resort. The pool is amazing - however was a little bit too cold for this time of year. A heated section would be nice.

The food was nice but not outstanding. They need to use higher quality ingredients and need to have things a little fresher - paying this money I would expect fresh juices ect. The pancakes and waffles at the breakfast were cooked and then sat on a plate waiting to be taken - by this time they were cold. It would be better if they cooked the pancakes and waffles as requested. Poolside food was expensive and not outstanding.
Water in the room / mini bar is very expensive and there is nowhere else in the hotel to buy bottled water (well - we couldn't find anywhere).

Overall, I would recommend this resort - lovely room, grounds, and pool. Staff are excellent - very friendly and helpful. The only thing this place needs to improve on is the food.

We stayed at the Hilton last week for five nights. Virtually every aspect of the stay was a delight. We were upgraded to a beach-view and quite beautiful suite without asking and truly basked in the space and luxury. It was a special anniversary and we were given the royal treatment, from a rose-petal strewn bed to champagne and dessert at the lovely restaurant .IZE. The food was delicious. The staff could not have been better. It truly was a stay where, in a very large hotel, we felt like the eyes of all were on us, and there was attention paid to make sure that every detail was tended to. The service was that of a Ritz or Four Seasons. Superb management and staff.

As is written in most reviews, the grounds are spacious and lovely and the beach, with the views of small islands, was a lot of fun to walk. It rained on and off, but that made a good excuse to soak in the mini-pool sized bathtub or sit on the comfortable balconies and read. Very nice flat screen HD TVs and thoughtful extras one does not usually see in Asia, such as an iron and ironing board. The room was lovely and beautifully kept. We were given fresh fruit every day, and the internet was fast and free, an Honors perk.

The breakfast buffet was lavish and excellent, and changed enough every day so that there was a little bit of a change of options to keep it from being boring. The restaurant service was impeccable. Our excellent server (Luke) learned our preferences the first day and was right on the spot thereafter.

It is located on a Hawaii-like hotel row, adjacent to the Ritz. A small mall with several restaurants, stores, a simply dreadful Pizza Hut, and a grocery store were about a 15-20 minute walk down the sidewalk. It was about a ten minute cab ride to the Yalong stop of the bullet train, which (sort of) takes you to Hainan... well, the outskirts of Hainan, kind of in the middle of nowhere... It appears that a train taken from Sanya goes up the other coast and links right onto a train ferry. Very fast (200kph) and clean and efficient. It was just fun to ride and see the scenery. There is a new and very nice divided highway; this may be the only place in China where I would rent a car and drive myself.

If you want to truly experience "the real" China, a vacation in Yalong Bay, at any of the resorts, is probably not a good idea. The flavor is very Western, and it is visited by a large number of Russian tourists. Most menus in most places were in Chinese, English and Russian. We did not meet other Americans, which was fine with us. If you are looking to relax in a warm and comfortable Western environment, however, it makes a wonderful retreat from the craziness and noise of the big cities.

The bay in the city of Sanya felt like a Chjnese version of Santa Monica, with a huge public park (very clean and well-kept) streched most of the length. Great people watching.

The Hilton is an exceptional property, staffed by some of the best employees we have seen in the world, and exceeded expectations in virtually every way. It's about an hour's flight from Hong Kong, and when we do it again we may either try taking the train or a ferry just to see what that is like. We'll be back to this hotel, certainly.

Kudos, Sanya Hilton. Well done.