From the moment we got to this hotel it was a struggle, the checkin was long and painful as very little english was spoken. When we got to our room which was supposed to be a Delux Sea View which we paid for we had a standard room over looking the bus carpark. We complained but with very little english spoken we were stuck with this sub standard room where the air con was so loud it kept us awake. The breakfast was just a joke if you got a table you were lucky they would run out of coffee cups, plates, food. The majority of the food was catered for the russians or chinese so we gave up in the end. The pool was not bad but unfortunatly it was closed several times during our stay for cleaning in the afternoon which is very poor management, and dont even think about a sun bed by the pool or on the beach if you are not up at 6am forget it the russians have taken them all. They even ran out of beach towels not once but 9 out of 12 days that we stayed. Unfortunatly this hotel ruined our holiday if only we had stayed at The Resort In Time next door
- South China Sanya
