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Shenzhen Sunway Hotel – reviews, photos

3.5 of 5
Shenzhen International Airport Guangdong, Bao An District, Shenzhen 518128, China
Hotel amenities
Shenzhen Sunway Hotel
Ranked #336 of 1,342 hotels in Shenzhen
3.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    3
    39
    27
    4
    2
Date Rating
Chatan-cho, Japan
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Average hotel near airport, HK ferry, and local factories”
3 of 5 stars Reviewed 22 November 2007

I can't really say anything bad about the Sunway Hotel. My stay was like many others in Mainland China. As has been referenced by other reviewers, the hotel is very close to the Shenzhen Airport and the Hong Kong Ferry. I should warn you, that proximity to the airport doesn't mean that travel time over there shouldn't be factored in - the road in front of the airport can get terribly congested, even gridlocked.

My room was quite average - internet was included, and the bed was reasonably comfortable. The restaurant was not bad either. Breakfast had a decent selection, and dinner in the lobby restaurant was fine. I also ate in the Chinese restaurant on the second floor, and that was actually rather nice.

The staff's English was limited. I called the hotel in advance to ask some questions and most went unanswered. I managed to check in just fine, though, and checkout wasn't a problem as a Chinese-speaking colleague was with me then.

I stayed at this hotel mainly because it was convenient both to the ferry terminal and to a client's factory (this is nearby to a number of factories, just inland).

This hotel is nothing special - if you find another that meets your needs and budget, by all means take it. But I had a perfectly reasonable stay here.

  • Liked — Convenient Location
  • Stayed April 2006, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Australia
Senior Contributor
48 reviews 48 reviews
Reviews in 25 cities Reviews in 25 cities
98 helpful votes 98 helpful votes
“Not a good scene”
2 of 5 stars Reviewed 13 September 2007

The Sunway is an airport hotel with no remarkable features other than negative ones.
I found the rooms clean but worn; ultimately the hotel was a means to an end close the Shenzhen airport.

The room I stayed in had exposed wires behind the bed which I would not have known were there had it not been for my typical bed bug pre-check.

Basic 2-3star accommodation, do it for the one night as needed.

  • Liked — The Location
  • Disliked — The exposed wires so near my head. Almost got a perm!
  • Stayed September 2007, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Stay only if you want to be close to the airport”
1 of 5 stars Reviewed 16 May 2007
2
people found this review helpful

I only booked this hotel because of its proximity to the airport for our flight to Guilin the following morning. We paid RMB348 a night with buffet breakfast for 2 for a standard double room. Here's what we got for our money:
Room: small; stinks; carpet is stained and dirty; bath tub is moldy and yes! the beds are hard but tolerable. Plus factor: room has hot and cold filtered water dispenser - free and unlimited!
Service/Amenities: Did not bother to try these as we stayed there only 1 day. As expected, the staff at the reception hardly speaks any english so encountered quite a delay in communicating with them. Plus factor: The hotel provides a free shuttle to/from airport and Shekou terminal every 30 minutes but the van is in a sorry state (shabby, filthy, no A/C so windows were open and we can smell the fumes) and driver is reckless.
Food: Tried the dinner buffet (RMB68 per head) at the hotel's cafe. Ok, purely chinese but when I later found out that they have room service and prices were reasonable and offered variety, I regretted having the buffet. There's also a japanese restaurant for those fancying food other than chinese. Found the buffet breakfast basic but beneficial for those, like us, who have mid-morning flight to catch.

  • Liked — the free filtered hot and cold drinking water
  • Disliked — dirty
  • Stayed March 2007, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask theshoemakers about Shenzhen Sunway Hotel
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birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“business stay”
3 of 5 stars Reviewed 11 September 2006
1
person found this review helpful

an average chinese business hotel. mostly chinese food with some poor attemts at western. free broadband in rooms which are clean and tidy. walking distance to the airport and short taxi ride to the ferry to hongkong

  • Disliked — surroundings
  • Stayed August 2006, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask internationalman about Shenzhen Sunway Hotel
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A DaoDao Member
“总体影响还可以”
3 of 5 stars Reviewed 12 January 2012
Google Translation

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Shenzhen Sunway Hotel

Shenzhen International Airport Guangdong, Bao An District, Shenzhen 518128, China
Price range (per night):* INR2,408 - 4,145

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