This is one of the worst hotels I have ever stayed at. Certainly not a 4-star. Lobby is OK but they constantly play the stupid airline music and the girls dressed as Air Hostesses do the dance which actually looks quite corny and stupid.

Rooms stink! Literally! They are old and worn out and there is a terrible odor. Bathrooms have even worse odor.

Not too many choices for western food. Breakfast hotels are like a zoo. There isn't enough room so you may end up sharing a table with a stranger,

Internet connection is OK but getting access to the power and the ethernet cable is very hard.

I guess that it's OK for an average Chinese traveler but Westerners should stay away from this hotel.

i stayed here for two weeks in January 2010. the hotel smells faintly of rotting fruit and cooking oil. there was a periodic food sewage odor that seemed to originate from the bathroom sink. my shower door leaked water all over the bathroom floor when i used the shower, the bedroom carpet was very stained, and the furniture looked unclean. i could not turn the air conditioning off so my room was about 60 degrees F. we asked the concierge and the health club manager if they would consider opening the health club a little earlier, since about 15 of us wanted to work out before work (it opens at 6:30am) and several conversations later (most employees do NOT speak english), we were told they could open early, at 6:25am. in another conversation, i asked the concierge where i could buy a postcard stamp for the U.S. and he said he didnt know but for $300RMB (about $40USD) he would mail the postcard for me. uh huh. lastly, the restaurant on the first floor, while offering some mildly "western fare", also has moldy bread all along the wall (its supposed to be decor, but it's real bread and its really moldy). note that water is not potable in this hotel. i would not stay here again if given the choice.

We stayed in the Shenzen winter with collegues.
Rooms are nice, furnitures are good.

Most of us had some problems of the air-conditions: in my room it was too cold, so I turned it off. Which made the room dump and smelled not so great after that. Other collegues could not turn it off, so they were freezing (impossible to communicate with the technical stuff).

Bathroom is very nice, rooms are well equipped with iron and all. Internet is slow.

Breakfast choice is good, but the area to serve is small, so in the mornings it can be a bit over-crowded.

Stuff are nice and smiling, but not on the top when have an extra request, a bit difficult to communicate with them.

The bar on the roof is decorated with a messy and unpleasant taste - we had a beer once there, there was a really bad kareoke-style 2 man band playing - thankfully they stopped when we sat down.

Overall it was okay, about a 4 star hotel.