We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Sofitel Dongguan Royal Lagoon

Sofitel Dongguan Royal Lagoon – reviews, photos

4.5 of 5
No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Hotel amenities
Sofitel Dongguan Royal Lagoon
Sofitel Dongguan Royal Lagoon
Sofitel Dongguan Royal Lagoon
Sofitel Dongguan Royal Lagoon
Sofitel Dongguan Royal Lagoon
Sofitel Dongguan Royal Lagoon
Ranked #4 of 604 hotels in Dongguan
4.5 of 5 stars 223 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

223 reviews from our community

    Trip type
Traveller rating
    113
    91
    14
    4
    1
Date Rating
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Hotel....almost”
4 of 5 stars Reviewed 30 January 2012

I've stayed here 3 times now and I always look forward to it. It is a massive hotel with great facilities. The pools ( outdoor and indoor ) are huge. The gyms are ok. The restaurants are variable ( avoid the Brazilian BBQ like the plague ).
The strangest thing about the hotel is that, no matter how full, you rarely see another person.
The surroundings are stunning. There is a massive lake out front and a woodland walk through manicured gardens up to a pagoda surrounded by statues. Out the back of the hotel there is a forest and some ponds which are inhabited by large frogs which make the most bizarre noise.
The worst thing by far about the hotel is reception, and this has got progressively worse. They speak patchy English and everything takes ages. This really needs sharpening up as every request turns into a protracted discussion among the staff and endless questions.
they always get it right in the end though!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Gordon H about Sofitel Dongguan Royal Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Bend, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Great rooms and service.”
4 of 5 stars Reviewed 28 December 2011

This place was my home for several months as I worked in the Dongguan area.

The rooms were great and so was service.

The food was no so good, but most food in China was not that great. It was very had to find a place that had really good food.

When I traveled to other area's of China I quickly learned to say "I can't wait to get home to the Sofitel."

Since I didn't have to pay for anything I didn't care what the prices were, but they were very expensive.

If you go to Dongguan this is the place you will want to stay. Don't bother staying anyplace else they will just not compare.

  • Stayed August 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask RAW110 about Sofitel Dongguan Royal Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Cleveland, Ohio, USA
1 review
“Dogguan - Royal Lagoon”
4 of 5 stars Reviewed 15 December 2011

Great oasis. Food's good, not spectacular or cheap. We stay here on all trips over, clean, great service and large rooms, even the least expensive are very good sized. Concierge is very helpful as well for cabs, directions and reservations.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“Classic Chinese "Royalty with Nuances"”
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

This is probably my 25th business trip to China and and nearly 100th Chinese hotel stay. The Sofitel Dongguan is a typical "Chinese Great Vision" with numerous blunders.

1. The bed is rock hard. This may be the hardest bed I've ever slept on, at least in China. At first I thought they may have stacked two box springs on top of each other by mistake. I was thiinking of extending my stay by a day, but after checking in and feeling the bed, there is no way. I'd never knowingly come again to a place with beds like this.
2. They are doing construction on the roof right above my room. I come into my room just as a pile of rocks is being dumped up there. Whoa! How much did I pay for this?
3. The workout / weights area is on par with a Hampton Inn, not very good, and the carpet is threadbare at the edges. Felt like I was working out in central Brazil.
4. The pool is open... but the water is 65 degrees.
5. I ordered room service, a hamburger and fries. The hamburger was very good, the fries were cold. How can fries be cold?

The pros: People are friendly

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bradleystat about Sofitel Dongguan Royal Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MN
Senior Contributor
39 reviews 39 reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“ok place...”
4 of 5 stars Reviewed 5 December 2011

Spent one night here for work and the room was comfortable, internet worked great, OK TV selection. It was dark when I arrived and dark when I left, so the beautiful grounds I never got to see.

The bed was hard. Room service food below average but fast. Work area was OK. Room was nice size, with couch and coffee table. AC worked good, bathroom was large and functional. No electrical outlets near bed. Didn't do breakfast, so no comment on that...

This hotel basically was a place for me to stay after arriving in town late. It was quiet and worked out well for my business in the city.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask idontlikechina about Sofitel Dongguan Royal Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sofitel Dongguan Royal Lagoon also viewed

Goodview Hotel Tangxia
4.5 of 5 stars 259 Reviews
Dongguan, Guangdong
Show Prices ABS:HotelCheckRates-d579592?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hyatt Regency Dongguan
4.5 of 5 stars 298 Reviews
Dongguan, Guangdong
Show Prices ABS:HotelCheckRates-d621409?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pullman Dongguan Forum
4.5 of 5 stars 179 Reviews
Dongguan, Guangdong
Show Prices ABS:HotelCheckRates-d939227?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 604 hotels in Dongguan, ranked by popularity »

Been to Sofitel Dongguan Royal Lagoon? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sofitel Dongguan Royal Lagoon

  • Sofitel Dongguan
  • Accor Dongguan Royal Lagoon
  • Dongguan Sofitel
Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Price range (per night):* INR4,593 - 8,177

Owners: What's your side of the story?

If you own or manage Sofitel Dongguan Royal Lagoon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sofitel Dongguan Royal Lagoon
Show the lowest price for this hotel (from our partners)
Show Prices