I booked into this hotel this afternoon. Had read a review prior to booking but nothing ventured, nothing gained. It is huge. Reception had OK English. Had paid via internet prior to arrival. They asked me for CNY 5000 deposit. I do not think so. Down to CNY1000. Well no, I will not pay that. Agreed to CNY200. Reasonable. No assistance with bag to room. Must admit, biggest room ever, garden room. Smells of smoke, but facilities within room are what I would expect. Went for wander to look at gym and pool. Gym has good equpment and pool seems OK, although the pool attendant was not happy that I went for a look. The buffet dinner in Yum Yum Cha, CNY118, was also OK. The hotel has 1500 rooms and twice that amount of people. To be honest, having stayed in many hotels in a number of countries, the room is wonderful(discounting cigarette smell) but I just do not feel comfortable. Atmosphere is non existant. Would not recommend staying here if you are seeking a nice ambience, good english to assist with general information. They try to provide assistance, are polite with aloofness. Have decided to check out in morning and spend my last night in Xiamen, elsewhere. Some show is going on down in Atrium and it is veeeeeery loud. I feel I have provided honest reviews, from my viewpoint in past, and although I do not like to not recommend somewhere, have only done it once before, I believe that Westeners may struggle a little here.
