I went to Riyuegu on 8 August 2011 and this was my 2nd visit so far.
I need to comment that this visit was disappointing, as service quality from SPA Sanctury and the maintenance of hot springs were appalling.
All surrounding stones and ceramic slabs around the hot springs therapies were slimy, indicating a layer of growing algae. There is a layer of dirt and oil on the surface of hot spring pools.
When I booked a reservation for Traditional Full Body Massage at the Spa Sanctury, the service attendant did not inform me that I will be massaged by a guy masseuse.
When the guy masseuse appeared, I requested for a lady masseuse. The guy insisted that the body massage is done with clothes on, there is no difference to have a lady or guy masseuse. I was pretty agitated as he was rude and insisted that he should be my masseuse.
When I firmly told the service attendant, that I only want lady masseuse, they relented and sent a lady masseuse.
If Riyuegu wishes to maintain its National AAAA Tourism Attraction Standard, then better do a proper maintenance on all hot spring therapies and please educate the staff to be polite and professional..
- Riyuegu Hotsprings Hotel
