I was part of the US Delegation attending the Chinese Special Olympic Games held in Fuzhou, China. Our delegation stayed in this hotel.
The West Lake Hotel originally opened in 1951 and a new section was built onto the hotel within the last 10 years. Our room was in the newer section. We had two full beds, a flat panel TV, a small fridge. The modern bathroom was pleasing to the eye with a large shower area. The room was very comfortable and clean.
We ate all of our meals in the smaller dining hall on the first floor and the assistant manager took suggestions and requests from our delegation to satisfy our western tastes. All dishes were freshly prepared and very, very good. The dining room staff was excellent and very attentive to our needs.
The room service received was EXCELLENT. Our rooms were serviced 2x per day and by chance we needed anything from the front desk, it was promptly delivered to our room in under two minutes. The front desk staff spoke Chinese but there was usually a manger on hand who spoke English well. The few times the mgt wasn't available, the staff translated our written requests using the computer and took care of our needs. I utilized the hotel laundry service all items were brought back within 24 hours and well packaged. For the small price charged, I was very satisifed.
If we ever find ourselves in Fuzhou again, I would be happy to stay here.
We stayed in the main building but I understand there are approximately 10 buildings in the complex. In the main building there is a tea house, barber shop, business center, wine bar, a restaurant. There is also a swimming pool and the fee to use is 15 RMB per use - you also need to have a swimming cap to use the pool.
Our trip to China was amazing and the service we received was beyond expectation. Don't hesitate to stay here.
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