Stayed here for 1 night but spent 2 whole days in town. Our room was not ready upon arrival, which was ok, as we were there before check in. I can understand Spanish however, the front desk was very hard to understand and they really did not know English at all. Tried to get directions to an Internet Cafe, as the business center in hotel was not functional (think it was being used for storage). Bellman pointed down the street and said to turn. We did that and walked in a huge circle not finding the internet cafe. Finally we decided to walk straight down the street and we found one. When we returned to hotel, bellman showed us to our room and when we walked in the shower curtain with rod and all was laying on one of the beds, he showed us the room and somehow completely missed this. He went down to get our bags, came back and we were laughing and then he saw it. He left and then the manager called and said he was sorry and moved us next door. Room was very nice and completely adequate for us. Next morning had breakfast early before Penguin trip. Restaurant was supposed to be open and really was not. They sort of tried to hurry and get things ready for us and another couple but, they didn't seem to get that we had to get out of there to make our trip.
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