Stayed here for three nights. We arrived on the bus from Phnom Penh which was a 7 hour journey - we were tired and thirsty. I'd emailed the hotel that morning to ask for a pickup from the bus station - I'd not had the chance to check my email for a reply so didn't know whether they'd received my request. However, when we arrived at the bus station there was a smiling tuk tuk driver waiting for us. We've never been quite so happy to see a tuk tuk driver.
On arrival at the hotel we were greeted by the friendly manager who welcomed us in and offered us a glass of water and a face wipe - exactly what we needed. We were shown to our room, which was small but well decorated and with a lovely balcony.
Unfortunately, things went rapidly downhill when we actually tried to sleep. We were woken several times during the night by dogs making the most hideous howling and high pitched yapping sounds. This happened all three nights we stayed there, and although we ended up staying a further two nights in Siem Reap we were so tired that we had to move hotels (to Mom's Guesthouse which was a lot quieter).
Other than that the rooms could benefit from more electric sockets - we couldn't really sit outside with our laptops without running the battery down.
Breakfast was pretty mediocre - fruit, bread, egg, coffee, juice (not fresh) - all OK but not great. Normally we wouldn't be too fussed but after a rotten night's sleep it's good to have some nice food waiting for you.
I'm sure it's not the hotel's fault about the dogs, and it has to be said that the staff were all lovely here, and even gave us a small gift when we left. Unlike most places, the wifi password was printed clearly on notices in the hotel and we didn't have to run down to ask. The internet connection was pretty good by Cambodian standards. We rented bicycles to tour the temples one day ($2 each for the day), and they were decent bikes.
It's a bit outside the town centre, about a 20 minute walk from the old market, but it's a nice area. The restaurant over the road is a little expensive but serves the loveliest coconut shakes. Wander north and towards the river for a bit and you'll find some real local restaurants (look for plastic chairs and jugs of tea on the tables) where you can eat for $1, or delicious street barbeques. Also look out for the street dessert places, little huts serving various combinations of sticky rice, beans, coconut, pumpkin, tapioca etc out of metal bowls. You can feed two people for under $5 if you choose these places over the more touristy restaurants with translated menus.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC