location is great, less than 5minutes walk to pub area and old market, and a few more for central market. note: pub area: where restos are as well as, well pubs. no in-house cafe or resto, but as the previous reviewersaid, eateries are near the hotel; there's also a small supermarket near it which is about 2-3minutes walk, unless you're a turtle
Rooms were clean, not sparkling clean, but very clean indeed. I think all rooms come with a/c and private bath with hot water, although i'm not certain with this as it was what i requested in the first place -- for US$15, awesome deal! and much to my delight, i didn't find any bugs, insects, mosquitoes in my room. the bed linens were ok as well as the towels. they have a laundry service as well, although i wasn't able to ask how much.
They can help book for mekong express bus and a cruise, I forgot which one exactly, but I presume to tonle sap lake and to phnom penh. I just did the bus [to ho chi minh], which turned out great since mekong express picked me up at the guesthouse [GH], so i didnt have to shed another penny and go through the hassle of going to the bus station!
Staff is ok, not great, but I don't need them to be great anyway, didn't ask much from them except for the ticketing service.
Arranged tuktuk pick-up for me at the airport for $3. GH gets something like 'commission' from tuktuk drivers for $3 a day when they introduce guests to the drivers. So basically airport pick-up was free on the part of the tuktuk driver. I suppose most tuktuk drivers in SR are quite ok as I haven't really heard bad something about them. That, or I haven't come across with a review that says so. Anyway, in case anyone is interested, mine was NAK and his number is [-].
btw, no internet connection at the guesthouse but it's close to several internet cafe's. close meaning less than 1minute walk, unless again if you're a turtle.
they accept payment by credit card, which i think is great. plus they give receipts without you asking them for it -- for those who think this is impt
Each of us does not have the same needs and wants for guesthouses, for me the most important ones are A/C, private bath with hot water, cleanliness, location and safety and I got these plus more.. [room is equipped with cable tv, fan, phone, fridge, wardrobe cabinet as well]
Overall, I would definitely stay in SUN SENGKY's guesthouse again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC