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Grand Soluxe Angkor Palace, Resort & Spa – reviews, photos

5.0 of 5
No. 555, Phum Krous | Khum Svay Dangkum, Siem Reap, Cambodia
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Grand Soluxe Angkor Palace, Resort & Spa
Ranked #26 of 174 hotels in Siem Reap
4.5 of 5 stars 273 Reviews
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273 reviews from our community

What travellers say about this hotel
  • Swimming pool(8)
  • Breakfast buffet(7)
  • Pub street(7)
  • Main road(7)
  • Very nice(7)
  • Tuk Tuk(6)
  • Tour guide(4)
  • Free shuttle(3)
  • Hotel staff(3)
  • Rooms are clean(3)
Traveller rating
    179
    78
    10
    5
    1
Only show reviews for Family (53) | Couples (110) | Business (12)
Date Rating
Alice Springs, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“A nice retreat place”
5 of 5 stars Reviewed 29 January 2012

We just returned from the Palace Residence & Villa Siem Reap and our expectations were exceeded. This little “Palace” turned to be a true paradise for our trip to Angkor. We choose the One-bedroom pool villa “Frangipani Villa” for our stay. Everything about the villa was as we expected if not more - the room was huge, the bed heavenly and the pool and deck area a wonderful place to relax.

We arrived just after the New Year ‘day 2012 and were extremely happy with the warm, attentive service. Staffs were very open and genuine, from their warm greetings to suggesting interesting activities and places to see, even driving us to a nice secluded beach. All of the staff is wonderful, friendly and helpful; they really made our stay an unaffordable rest.

We ate at Soriya Restaurant every day except for one night we went to the Pub-Street area for drink. We served with the Royal Khmer Cuisine, a signature cuisine of this place which I was told by a restaurant staff named Chailly. The food is perfect and if you want to go elsewhere, they assist you friendly with a list of other recommended restaurants. Opps…the breakfast were served in our bedroom every morning. You don’t miss anything in your privacy.

If you’re looking to be pampered and treated like royalty, Palace Residence & Villa is the place to go. I would go back in a heartbeat and I do not hesitate to recommend this great place to others.
Mrs. C Ross

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CLangcake about Grand Soluxe Angkor Palace, Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Soluxe Angkor Palace, Front Office Manager at Grand Soluxe Angkor Palace, Resort & Spa, responded to this review
21 February 2012
Dear Clangcake,

Greetings from Grand Soluxe Angkor Palace, Siem Reap!

Thank you for providing us with your favorable feedback. Customer feedback is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings. I will pass on your comments to the hotel team members.

Once again, we thank you and we look forward to welcoming you back to the hotel soon.


Best regards,
Hang Vannak
Manager, eCommerce & Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Can't do enough for you”
5 of 5 stars Reviewed 29 January 2012

Everything about our stay at this lovely place was great. The resort is beautiful and is clean, comfortable and very spacious. The rooms were great and the breakfast was fantastic. The staff were amazing. We had my elderly mother with us and they couldn't do enough to assist us with her. Great place to go to the Angkor Temples from which are only about 20 minutes away by tuk tuk. The resort organised our own tuk tuks and guide for a day.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Suzie H for Siem Reap
Ask Suzie H about Grand Soluxe Angkor Palace, Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Soluxe Angkor Palace, Front Office Manager at Grand Soluxe Angkor Palace, Resort & Spa, responded to this review
21 February 2012
Dear Suzie H,

Greetings from Grand Soluxe Angkor Palace, Siem Reap!

I would like to thank you for taking the time to provide the hotel feedback on your recent stay with us. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the resort team members.

The team and I look forward to welcoming you back soon.


Best regards,
Hang Vannak
Manager, eCommerce & Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nothing less than wonderful”
5 of 5 stars Reviewed 28 January 2012

I would return to this resort without considering any other in Siem Reap. It is beautifully designed in a tropical setting that reminded me of Hawaii. The food, swim up pool bar and friendly staff only added to a wonderful week.

Room Tip: ask for an up graded second floor room over looking the pool ares
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RobCantrell about Grand Soluxe Angkor Palace, Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Soluxe Angkor Palace, Front Office Manager at Grand Soluxe Angkor Palace, Resort & Spa, responded to this review
21 February 2012
Dear RobCantrell,

Greetings from Grand Soluxe Angkor Palace, Siem Reap!

Thank you for providing us with your favorable feedback and I am delighted to know that you had an enjoyable stay in our resort. Your comment is definitely valuable as it allows us to improve on our products and services towards overall guests’ satisfaction.

Once again, we thank you and we look forward to welcoming you back soon.


Best regards,
Hang Vannak
Manager, eCommerce & Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Wonderful time!”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I was very pleasantly surprized with the hotel. Friendly check-in, with welcome drink and shawl. The complex is large, spacious and clean. Room was large with a balcony over-looking the pool. Breakfast was included, buffet style with plenty of choice. You can eat indoors or sit outside on a lovely patio. The resort is a little way out of the downtown but they do provide a free shuttle service nightly and a tuk-tuk costs around $3. The staff were very friendly and it seemed like they were genuinely there to make sure everything was perfect for you. I was really surprised to come back on our anniversary and find a cake in the mini bar congratulating us. These little details make the stay so very special so thank you for that.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Seth67 about Grand Soluxe Angkor Palace, Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Soluxe Angkor Palace, Front Office Manager at Grand Soluxe Angkor Palace, Resort & Spa, responded to this review
21 February 2012
Dear Seth67,

Greetings from Grand Soluxe Angkor Palace, Siem Reap!

Thank you for providing us with your favorable feedback. Your comment is definitely valuable as it allows us to improve on our products and services towards overall guests’ satisfaction. We always strive to ensure every guest of Grand Soluxe Angkor Palace be it on business or leisure leave the hotel contented, and in meeting the guests every need.


Best regards,
Hang Vannak
Manager, eCommerce & Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Clemente
1 review
“Would go back again!”
5 of 5 stars Reviewed 21 January 2012

Everything about this resort was wonderful! The room was beautiful with a wonderful view of the pool from our balcony. Breakfast was included with our plan and the food was plentiful and delicious. The resort provided a free shuttle service into town every night which was very convenient. The staff was the best! They were so friendly and always ready to help you with everything! The perfect place to relax after a long day of temple trekking!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Diana L about Grand Soluxe Angkor Palace, Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Grand Soluxe Angkor Palace, Resort & Spa

  • Angkor Palace Hotel
  • Angkor Palace Resort
Address: No. 555, Phum Krous | Khum Svay Dangkum, Siem Reap, Cambodia
Price range (per night):* INR6,242 - 11,703

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Grand Soluxe Angkor Palace, Resort & Spa
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