I was slightly disappointed when we arrived as this is described as a 5 star hotel - we arrived very early in the morning after our long overnight journey from the UK and obviously our room wasn't ready. However, when we asked if there was somewhere we could wash and change, the best they could come up with was the pool toilet and shower... a single toilet and shower off a small corridor. I didn't really fancy trying to get a change of clothes out of my suitcase with other bathers trying to step over my luggage in the tiny corridor! They eventually allowed us to change and shower in one of the spa rooms which was much better. And when we got to our bedroom - which was very nice, incidentally - the shower was in the bath. Personally, I think a hotel drops a star when you have to climb into the bath for a shower! And there was a large sign offering a burger and fries for $10...
But things picked up, and we had a lovely stay. The pool area is terrific, and the clientele were really nice and friendly. The staff are charming - service is VERY slow, but that might just be Cambodia generally. Food is okay - a bit western for my taste. Not quite enough local food to choose from on the menu - I didn't fly all that way to eat pizza!
Finally, I recommend the spa - superb massage and delightful staff!
Room Tip: If you're having a gin and tonic, or any spirit and mixer, ask for them to bring the can of toni...
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