This is the place to stay in Siem Reap if you want to be pampered. From the moment "my" concierge and driver met me at the airport to the end when they dropped me off at the airport, I was pampered and cared for in a way that I have never experienced at any hotel, including the many 5 stars I have stayed at around the world. Jacky was my host and took care of every detail of my trip, Prose was my driver throughout my stay, Mr. Sanbok showed me the sites of Siem Reap, and Ms Samnang greeted me with a smile every morning at breakfast.
I was upgraded to a royal suite, welcomed with a garland and champagne. The price of the room included free laundry, free mini bar (with the good stuff like heineken and perrier), free breakfast, happy hour, 24 hour driver, concierge service, free local mobile phone, and free internet... all accompanied by great service.
I arrived at the hotel late at night, almost midnight, and despite that, the plans for the next day of sightseeing was taken care of very efficiently. My driver and guide were with me throughout my 2 days there, and made great recommendations based on what I wanted to see. Every detail was attended to from the cold towels and water as I returned to the car from a sightseeing spot. Mr. Sanbok showed me the best spots to take photos and to avoid the crowds.
When I complimented the staff, one person said they need to still continue to improve their service, providing that they are not complacent and wanting to please the customer.
I recommend the spa as well.
- Official Description (provided by the hotel):
- The Privilege Floor offers unparalleled privacy and comfort that truly redefines the meaning of privilege. ‘Wake up slow’ and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia’s original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Asiatravel.com Holdings, Booking.com, Hotels.com, Agoda, Otel, Tingo and Travelocity so you can book your The Privilege Floor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.