! I had made a booking online for a place called Palm Garden Lodge, as I had read reviews on Trip advisor, and everyone seemed happy. They also arranged a few airport pickup, so after collecting our Cambodia Visa’s we went out and found a small guy called ‘Number 4’ holding our name card. Perfect service!
Off we went to Palm Garden to be met by the manager who rolled off his apologies about how our room was not avaliable, some guy wanted our room an extra night, so could we go to another room. We very nicely said no problem, these things happen etc.. etc..
Number 4 took us to the ‘other room’ which turned out to be a completely different place, a seedy looking white hotel. Surrounded by 4 or 5 members of eager staff there, who showed us the room (not impressed) and were wanting us to check in immediately. The Palm Garden manager was still there loitering around us, and said that that room would be at the same price, and was a better room (no way!). Dave and I stepped aside, and consulted our Lonely Planet and got Number 4 to take us to a place called My Home Vila’s. Perfect, lots of people like us around, and clean fan room. Sweet. We checked in for 3 nights.
I think that when you do research about where you want to stay, and you plan to stay here, and you email them, and they reply back saying its fine, we have made you a reservation. When all along they do not have room, they are fully booked, they just want to help their friends out with their crappy out of the way hotel.
No I did not see the rooms at Palm Garden, but the lies give this a terrible rating.
