My boyfriend and I stayed here 2 nights, over this past weekend, in the mermaid jacuzzi suite. I must say, after reading the negative reviews, I was very reluctant and really expected the worst. I was pleasantly surprised though. First of all, you just can't beat the price especially for the location and having a jacuzzi suite. We arrived around 1:45pm. Check in is at 2pm so we really couldn't complain that our room wasn't finished being cleaned yet. The guy at the front desk was very nice and he said it wouldn't be more than a few more minutes. We parked our car and could see the maid finishing up, not even 2 minutes later. Because of the other reviews and because when I made my reservation, only a smoking room was available, I brought tons of cleaning products, air freshener, candles, etc. and we didn't even need them! The first thing I did was inspect the room and it was so clean! From the jacuzzi, to the bed, the floors, bathroom, etc. My boyfriend thought I was crazy- I think he was waiting for me to get out a white glove or something! The king bed was very comfy, I usually have a hard time sleeping in hotel beds but I was happily surprised with this one. And the heart shaped jacuzzi worked great. Unfortunately my camera wasn't working so I don't have any photos to share. We didn't have the free continental breakfast but I did see cereal and other items in the office when we checked in. We did use the free wireless internet though, and it worked great. I do agree that the walls were a little thin, we could hear people's conversations and the tv from next door but only if we had the heater off. And my only other minor complaint would be the lighting in the bathroom. It was very dim and somewhat dingy- not good for women applying makeup or doing their hair!! LOL. But not that big of a deal. Overall, our stay was great. We spent a lot of time in the room and never had a problem. There was even a really nice flat screen tv so we could watch the football game! We will definitely be back and I would recommend this place- just don't go into it expecting it to be the Hilton!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC