Overall, this place is an excellent value for the money. It has a pool, wifi, breakfast with eggs and some very tasty limeade. Normally I don't expect "service" from a hostel, but had a couple really annoying things happen.
1.) We called in advance to see if they had a double room available as I am traveling with my husband. They said they did, so we headed over. We checked in to the double room with air conditioning, everything was fine. Then half an hour later we were told that the room was not available, and we would have to be moved to the non air-conditioned dorm. No accommodation or apologies were made for this inconvenience. The dorm room was very poorly ventilated, smelly, and hot.
2.) We needed to have laundry done. It was very expensive ($18 Bs. per kilo). However, we had a ton of laundry, and didn't want to drag it all over town looking for somewhere cheaper, so we just gave in and had it done. They promised it would be ready for me the same day since we were leaving the next morning. Well, my clothes did go in to the washer that day... but not the drier. They left my clothes in the washing machine to fester overnight. Then, the next morning when I asked about my laundry, they moved it to the drier. However, they put all 6 kilos in one load together, and it didn't get dry. We needed to leave to catch a flight, so they finally returned the laundry to me, half damp, and REALLY smelly (smelled worse than when we gave it to them). So, I paid about US$15 to have pretty much every piece of clothing I own ruined. I'm going to have to pay to have it done again, and PRAY the smell comes out.
The one good part of our stay was the Saturday night barbecue. 45 Bs. for all you can eat meat, and all you can drink vodka and rum. Good thing I was able to take advantage of that, they booze was the only thing that allowed me to get a decent night's sleep in that stinky hot dorm.
P.S. 2 bathrooms for 7 dorms. That's well over 40 people when full... be prepared to wait your turn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC