Have stayed at this hotel several times. It is a nice hotel and the staff are good. Unfortunately, I don't speak much Spanish and find that many of the staff are not fluent English speakers but they are willing to try and understand my limited Spanish so... I give them a lot of credit for that at least!
The restaurant is really good, and the pool is lovely. I would recommend this hotel for anyone who is in Santa Cruz who wants a really nice hotel and is ok being just a bit out of the city.
