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Highland Lake Inn Bed and Breakfast – reviews, photos

32 Maple Street, P.O. Box 164, Andover, NH 03231
Hotel amenities
Highland Lake Inn Bed and Breakfast
Ranked #1 of 2 Andover B&B and Inns
4.5 of 5 stars 56 Reviews
14 November 2011 -
Friedrich L
10 November 2011 -
berithk

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56 reviews from our community

    Trip type
Traveller rating
    51
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Brookline, Massachusetts
1 review
2 helpful votes 2 helpful votes
“Soothing Mind and Body”
5 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

In mid-October my wife, our parents-in-law and I had our happiest overnight
stay since arriving in New England in the lovliest of all Bed-and-Breakfast
houses we have experienced so far.
The Highland Lake Inn combines a perfect array of stimulating
- and soothing, factors.
First, the house - the oldest one in the area and yet equipped, insulated
and sound-proofed according to 21st century standards.
Its location on the side
of a rise from lake level makes it dominate the surrounding area. The result
is spectacular view of objects near and far from just about all guest rooms
- we had the "George"-, views of the nearby and usually deserted hillroad,
of the nearby canal, even a mountain top can be spotted from there. And to
enjoy the romantic and totally quiet lake nearby all one has to do is to
take a short stroll. Or, incidentally, a longer one that we took along the
old light railway tracks that are still there, though unused.Needless to
state how much we were taken in by the New Hampshire foliage at peak. We
looked at the comfortable room equipment- as seen on the website - and had a
deep and refreshing sleep after doing some 6 miles of fast walking around
the lake and, later, driving to an excellent nearby Chinese-Thai Restaurant.
During our next stay we'll try the refined cuisine our most helpful host and
innkeeper is renowned for.
Another highlight of our stay was the scrumptious breakfast with everything
home-made and according to our wishes - plus freshly pressed and untreated
apple juice they had bought from the neighbors. Needless to say, they
included eggs "any style" (in our case poached ones) and all the delicacies
a generous continental breakfast in New England countryside conjures up. We
loved the cleanliness of the house and the traditional-style surroundings as
much as the inspired conversation with our worldly and dynamic host cpouple.
The only thing the four of us regretted was that we could stay only one
night, this time. My Chinese in-laws in particular were loath of departing
and almost wanted to emigrate to the Highland Lake Inn. But at just about
two hours from Boston it will be easy to return - soon.
Friedrich L. Lohr
German Consul General to New England
Boston

Room Tip: Rooms as shown on the web
See more room tips
  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Friedrich L about Highland Lake Inn Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
1 review
1 helpful vote 1 helpful vote
“Can't wait to go back!”
5 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

We arrived expectating only a bed and a breakfast and got so much more! On a late arrival we were greeted by wonderful hosts Pecco and Gail and felt we had arrived to stay with family. We were too late for their dinner but were promptly assisted in finding a restaurant nearby and returned to find our bags had been taken to a cozy room. We slept in wonderful ironed sheets, snowy white, soft, high thread count ones dressing wonderful down duvets and pillows on a bed that rivaled my Hastens bed at home for comfort. Best of all: no silly top sheet over a comforter that has touched who-knows-whose face and arms before yours. Just a perfectly laundered duvet cover. That European touch was much appreciated!
Gail's schedule meant we didn't see much of her but Pecco provided us with a terrific breakfast and even better company. He has years of international hotel management experience but is head and shoulders above the slickly professional creatures that often inhabit that industry. Warm and personable, he was good for some real conversation and great stories. I think my teenage sons wished they could have him for a grandfather! Pecco brings to life the word hospitality and makes you feel totally at home in their large house, complete with the couple's two great dogs, Niki and Jeter.
As for the facilities, we loved the bright dining room overlooking the orchards and lake - what better way to start the day? The room was very clean and decorated in a cozy, traditional style. Our bathroom consisted of separate WC and shower rooms, both very small and with simple fixtures and finishes, but perfectly clean and neat. No place to linger but you can go to a spa hotel for that... The house has a great "feel" to it.
We would definitely come back again and hope to get to know Gail better then, too.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask berithk about Highland Lake Inn Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“A Quality B&B with Charming Hosts”
5 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

My wife and I have stayed at Highland Lake Inn B&B several times, and have consistently been impressed with the care taken by Pecco and Gail to see to the comfort and desires of their guests. The rooms are comfortable, and guests who wish to lounge in common areas have their choice of the dining room, the living room (with fireplace), or, in good weather, the porch or patio. Breakfasts are large and delicious.

We stay at B&B's quite often, and I have never found another one where so many of the guests who are departing insist on hugging their hosts. Clearly, they look upon Pecco and Gail as friends rather than just innkeepers, as do my wife and I.

I note that a previous reviewer cast doubt on the veracity of all of the positive reviews, saying that they were all from reviewers who had posted only one review. I checked, and found that 25 of the positive reviews WERE from first time reviewers. However, nine were by people who had posted five or more reviews, including five star reviews from five reviewers who had posted between 12 and 46 reviews.

My experiences at this B&B have been so pleasing that I have written a poem about it:

At the Highland Lake Inn B&B,
Gail and Pecco Beaufaÿs
See to your comfort with true Old World flair-
Other establishments cannot compare.
(To offer what seems like a well founded hunch,
The dogs may well be the brains of the bunch-
In return for some kibble and various snacks,
They protect against chipmunk or squirrel attacks!)

To let you vacation with all of your crew,
They welcome your well-behaved kids and pets, too!
Each breakfast is fit for a king or a queen-
Pecco’s a chef of the finest cuisine.

In a house dating back to 1767,
It’s an updated slice of colonial heaven,
Ten guest rooms, each different, with bathroom en suite,
Each one with LCD flat screen complete;
From Italian-made linens that feel like a kiss,
To free Wi-Fi access, for internet bliss;
Completely updated, it yet keeps the charm
Of its earliest days as a gentleman’s farm.

Near to a lake for kayaking or swims,
If such should be part of the guests’ fondest whims,
With hiking or biking that’s justly renowned,
And skiing when there may be snow on the ground,
So if you should find yourself anywhere near,
There’s no better place to relax in than here.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FredRNewYork about Highland Lake Inn Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“A Rip-Off”
1 of 5 stars Reviewed 13 October 2011
6
people found this review helpful

The August 17, 2011 review entitled “Don’t be fooled!” is spot-on when it says, “the owners are better at the art of deception than running a bed & breakfast. What you see on the website is not what you find when you arrive.”

My wife and I tried to stay at the Highland Lake Inn earlier this month, and our experience was terrible. (I don’t say this lightly. We travel a lot, and this is honestly the first time I’ve ever posted a negative review about a hotel/inn.)

- The innkeeper forced us to pay for our entire stay as soon as we walked in the door, BEFORE we were allowed to see the room. It was basically, “Welcome to the Highland Lake Inn. Please give me your credit card.”

- Although we didn’t arrive until 7:00 p.m., our room (reserved two months ago) wasn’t ready. Laundry was laid out to dry all over the bed and floor. The innkeeper removed the items from the bed, but he left items on the floor, which we had to remove ourselves.

- After the innkeeper told us we could have breakfast any time from 8:00 to 9:30 a.m., he became visibly annoyed when we chose 9:30, because it apparently encroached upon his morning plans. Call me crazy, but I would’ve thought an innkeeper’s morning plans should be taking care of his paying customers.

- The innkeeper then told us our arrival had interrupted dinner with his friends, and he abruptly retreated to a private area.

- The quality and cleanliness of the room (the “Highland”) was very poor. The bed was as hard as a rock. The furniture was cheap, dusty, and worn. The bathroom was tiny, and the shower and fixtures were plastic, cheap, and needed a deep cleaning. In short, the room was not worth $190 per night ... not even close. There are much better accommodations elsewhere.

- A substantial portion of the inn apparently serves as the innkeeper’s family home and is marked “private.” There is very little common space for guests. This factor, combined with the brisk and annoyed manner in which the innkeeper treated us, made us feel like we were intruding, rather than paying good money to stay at a bed & breakfast.

- After waiting 30 minutes for the innkeeper to re-emerge, I told him the accommodations were unsatisfactory and that we didn’t think we could stay. He quickly interrupted me and said, “OK, goodbye.” He didn’t even ask why we were dissatisfied, or whether there was anything he could do to rectify the situation. The innkeeper’s attitude was clear: he already had our money, and he didn’t care whether his customers were satisfied.

- When I asked for a refund (or at least a partial refund), the innkeeper interrupted me again and said there are no refunds under any circumstances, whatsoever.

- My wife and I then drove about 30 minutes away and stayed at a very nice, boutique hotel in Concord for only $140 per night … proof positive there are much better accommodations within a short drive.

Don’t be deceived. The Highland Lake Inn is a rip-off.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask WashintonDCTraveler about Highland Lake Inn Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
1 review
“best part of our US trip”
5 of 5 stars Reviewed 2 October 2011

We can only confirm the very good reviews of so many other travelers. The house and the rooms are cosy, the owners among the most hospitable and helpful we ever met and at the same time easy going. Pecco and Gail gave us so many tipWe felt like home, and like special guests at the same time. The lake nearby is wonderful for swimming and kajaking, and even when it rained, we enjoyed ourselves in this little paradise. What can we say more?

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Martin386 about Highland Lake Inn Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Highland Lake Inn Bed and Breakfast

32 Maple Street, P.O. Box 164, Andover, NH 03231
Price range (per night):* INR9,746 - 9,746

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