I had high hopes for this hotel, especially considering how much they charge for rooms. They have made a few upgrades to the rooms (flat screens, a few new furniture items, fridge & microwave), but the rooms are old and ugly, they need an entire face-lift. Carpets were dingy and gross, bathroom okay, but the bath/shower is tiny & no heat in the bathroom so it was freezing. Also there were sliding glass doors to a small balcony area in our room that you could feel the cold air pouring through so we had to keep our curtains closed the entire time.
The whole hotel is just hodgepodge with random decorations & furniture. This place could be really cool, but there seems to be a lack of effort to stick with a theme & also keep it clean. I sat in the lobby by the fireplace at night, looked over at the lamp next to me & it had a full blown spider web with a big spider right in the middle! That tells me right there they aren't paying attention to details. They have some nice leather furniture placed here & there, but then they have nasty stained old furniture mixed in!? All the carpet throughout is dingy & dirty, especially going into the pools.
The pools are fine, not great. I do like the outside option. Our kids under 5 were not allowed in the hot pools (MT state law?) which I have never experienced anywhere else in Montana hot springs, but I'll have to look into that. The pools & changing rooms could definitely use some tlc as well.
The food was not good at all!!! If I ever went again, I would come prepared with our own food or go into Anaconda or Butte. Also we went to get coffees in the morning & returned them because of how absolutely horrible they were! We paid $12 for lattes that tasted like nothing I have ever tasted before in my life, even gas station coffee gets a 5star rating compared to theirs!
Overall, I was extremely disappointed at the quality of the resort & believe there is great potential under the right ownership/management.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC