Overall, an OK stay at a mid-range hotel property. Stayed 3 nights. Here are some thoughts/comments:
Lobby/breakfast area smelled of cigarette smoke (I believe some smoking rooms are on the 1st floor, so smoke likely drifted down the hall to lobby).
Better than average continental breakfast for mid-range hotel. Orange
and apple juice machine was not operational for the 3 days we stayed.
It seemed very hard for the staff to grasp the concept that they could
just fill several pitchers with OJ and leave them out by the machine.
Instead, only one small pitcher would be dropped off and it would be quickly emptied by parched guests within minutes. A refill on the pitcher took about 30 minutes. Made for a disappointing breakfast -- especially with kids.
Very small bathrooms.
Heat/AC unit was a window unit that worked well and was controlled by a wall-mounted thermostat. Also, the unit had the ability to run the fan while not heating/cooling, thus providing good "white noise" during the night.
Quiet rooms, likely due to older/sturdier construction materials vs. newer hotels with thin walls.
Staff was helpful and responsive (other than the OJ fiasco).
So, it is an OK property that would get a much higher rating if they went non-smoking throughout the hotel.
- Drury Inn Arnold
- Drury Arnold
- Arnold Drury
